Director of Solutions

CADDi • Chicago, IL

6d • $240 - $270

About The Position

The Mission
US manufacturing is a powerhouse running on legacy systems, fragmented data, and endless spreadsheets. You are here to change that.
As the Solution lead, you are the strategic architect of CADDi’s US transformation engine. You aren't just implementing software; you are on the bleeding edge of AI, helping manufacturers modernize their core operations. You will serve as the chief pathfinder—discovering repeatable solutions to ambiguous problems and bridging the gap between factory-floor reality and world-class AI technology.
Lead deep discovery and customer transformation that coexist with, and leverage CADDi’s AI products and data platform.
Build a solutions motion that starts bespoke and becomes repeatable offerings and product features.
Architect solution logic: Design the logical architecture for custom applications, defining data sources, transformation rules, user workflows, and success criteria.
Deploy custom applications: Own the lifecycle from "ambiguous problem" to "production value" on the CADDi platform; translate technical capabilities into operational reality, partnering with our Solutions engineers.
Drive adoption and value realization: Pivot from delivery to the factory floor to ensure the tool works for the user and delivers massive impact (e.g., "reduced RFQ cycle time by 50%").
Engagement with management layers of customers: Establish engagement with management layers of customers (QBRs/value reviews), and provide value realization frameworks and expansion motions aligned to measurable business outcomes.
Partner cross-functionally: Work side-by-side with Solutions Architects and Product Management to turn custom wins into scalable features.
0→1 focus: Create new frameworks and accelerators for US manufacturing challenges. This is not a project management role; it is a solution creation role.
What Your Days Will Look Like
Deep discovery: Spending time with client teams (Procurement, Engineering, Quality) to understand workflows and their current reality.
Solution design: White-boarding future states, mapping drawing data to supplier spend to predict outcomes.
Collaborative delivery: Partnering with technical teams to build feasible, high-impact solutions, then driving user adoption on the ground.
Executive storytelling: Communicate crisply with executives to translate technical progress into P&L impact.

Requirements

• 5-10 years in manufacturing operations: Deep understanding of BOMs, RFQs, and supply chain data. You have lived the pain of these workflows and know why "clean data" is a myth.
• Consulting toolkit: Experience at a top-tier management consulting firm or high-growth company; ability to structure ambiguity, communicate crisply with executives, and drive projects to completion.
• Technical fluency: Data and AI literate. You can explain RAG concepts to a procurement manager and "dirty data" challenges to an engineer. You bridge the gap between operations and code.
• Problem solving: Track record of solving challenging operational problems by treating processes as systems to be optimized.
• Education: B.S. in Mechanical Engineering, Aerospace Engineering, Business Administration (with manufacturing experience), or equivalent.
• U.S. citizen or green card holder.
• Willingness to travel 50%.

Responsibilities

• Lead deep discovery and customer transformation that coexist with, and leverage CADDi’s AI products and data platform.
• Build a solutions motion that starts bespoke and becomes repeatable offerings and product features.
• Architect solution logic: Design the logical architecture for custom applications, defining data sources, transformation rules, user workflows, and success criteria.
• Deploy custom applications: Own the lifecycle from "ambiguous problem" to "production value" on the CADDi platform; translate technical capabilities into operational reality, partnering with our Solutions engineers.
• Drive adoption and value realization: Pivot from delivery to the factory floor to ensure the tool works for the user and delivers massive impact (e.g., "reduced RFQ cycle time by 50%").
• Engagement with management layers of customers: Establish engagement with management layers of customers (QBRs/value reviews), and provide value realization frameworks and expansion motions aligned to measurable business outcomes.
• Partner cross-functionally: Work side-by-side with Solutions Architects and Product Management to turn custom wins into scalable features.
• 0→1 focus: Create new frameworks and accelerators for US manufacturing challenges.

Benefits

• On-Target Earnings (OTE): $240-$270K (Base Salary + Performance Bonus).
• Equity: Competitive Director-level stock option package.
• Health & Wellness: 100% company-paid comprehensive health insurance (medical, dental, vision).
• Retirement: 401(k) retirement plan with company match.
• Time Off: Substantial Paid Time Off (PTO) and company holidays.
• Commuter Benefits: Company-sponsored commuter and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees