Director of Software Engineering

JPMorgan Chase & Co.•New York, NY

About The Position

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. As a Director of Software Engineering at JPMorganChase within Consumer & Community Banking, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Requirements

Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
Proven experience architecting and delivering large-scale, high-availability distributed systems processing high-volume, low-latency workloads
Hands-on expertise with modern enterprise technology stacks, including Java/Kotlin, reactive and asynchronous frameworks, event-driven architectures, containerized environments, and infrastructure-as-code tools
Experience leading platform modernization efforts, including decomposing monolithic systems into distributed architectures on major cloud platforms
Ability to drive complex, multi-workstream delivery programs from technical strategy through production release
Experience embedding security, compliance, and regulatory controls into engineering workflows and CI/CD pipelines
Track record of building, mentoring, and scaling engineering teams across multiple experience levels
Ability to operate effectively at the intersection of technology and business, including presenting technical strategy and trade-offs to senior stakeholders
Experience in the banking or financial services domain, with credit card or payments industry experience
Expertise in modernizing large, complex heritage ecosystems to distributed architectures

Nice To Haves

Proficiency with architectural modeling languages such as UML or the C4 model, and familiarity with enterprise architecture frameworks
Hands-on experience with event-driven architecture patterns, including technologies such as Kafka, event sourcing, and CQRS
Exposure to AI/ML tooling, large language model integration, or AI-assisted software development practices
Experience with real-time data streaming and analytics platforms in high-volume transactional systems

Responsibilities

Leads technology and process implementations to achieve functional technology objectives
Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
Own end-to-end delivery of large-scale credit card platform initiatives, managing scope, risk, and dependencies across multiple workstreams
Provide architectural direction for platform engineering, designing highly available, fault-tolerant systems capable of processing transactions at scale with minimal latency
Champion the adoption of AI-driven development practices, including AI-assisted code generation, automated testing, and predictive defect analysis
Translate business requirements into scalable technical solutions, demonstrating understanding of the credit card lifecycle
Partner with risk, compliance, and information security teams to embed controls into the software development lifecycle
Guide the evolution of heritage credit card platforms into modern, distributed systems
Evaluate and integrate data streaming, real-time analytics, and event-sourcing patterns to enable new credit card products and features
Collaborate with enterprise architecture and platform engineering teams to ensure alignment with technology standards and cloud strategy