Director of Social Services, Flagstone Family Center

CAMBA • New York, NY

9d • $77,000 - $82,000

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained.
The person filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) in collaboration with clients, interview and evaluate clients and formulate independent living plans; and (3) locate and make use of appropriate community resources for clients; including the following:

Requirements

• Bachelor’s degree w/five (5) years of relevant experience, or
• Master’s degree w/three (3) years of relevant experience. If the degree is specifically in Social Work, Mental Health Counseling, Counseling/Guidance, or Art Therapy, a corresponding professional license (LMSW, LCSW, LMHC) is also required.
• Two (2) years of supervisory experience.
• Good written & verbal communication, and interpersonal skills.
• Proficiency in Outlook, Word, and Excel.
• Strong Computer literacy in other Microsoft Office Suite products.
• Ability to balance shifting priorities and keep track of multiple tasks and deadlines.

Nice To Haves

• Bilingual in any other language

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Ensure that newly admitted clients receive social service intake with 48 hours of assignment to case manager.
• Monitor and track client intakes and move-outs utilizing DHS rosters to update the Landing master roster daily.
• Oversee all ACS cases and ensure that monthly tracking forms are completed and submitted to DHS.
• Review and update ACS client rosters.
• Meet with community agencies to assist with high risk case conferences as needed.
• Maintain professional relationships with clients and client confidentiality.
• Communicate with peers in other CAMBA programs on issues related to client progress.
• Understand all aspects of contract requirements and communicates this understanding to staff.
• Supervise a minimum of four direct reporting staff and their subordinates to ensure that clients complete tasks (such as gaining entitlements, employment and housing options).
• Work with staff to set and achieve realistic monthly performance targets in accordance with contract requirements (such as completing ILPs, inspections, monitoring families with children age 0-24 months, ACS, LTS families and housing placements).
• Teach, coach and work with direct staff regarding how to interact with and/or engage clients to maintain entitlements to become eligible for housing subsidies.
• Conduct weekly client progress reviews with staff.
• Conduct periodic internal chart reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
• Respond to critical incidences that require immediate attention.
• Access client data using various tracking and program databases (i.e. - Client Tracking System (CTS), New York City Way, 4002 System).

Benefits

• CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director