Director of Security (FT)

Spooky Nook Sports Ohio LLC•Cincinnati, OH

16d

About The Position

The Director of Security will be the primary contact for Spooky Nook Sports Champion Mill’s safety and security policies, procedures, and operations. This will include overseeing all operations and strategy for the security department, creating operating procedures and emergency operations planning, building relationships with local law enforcement, and ensuring safety and security of all employees, guests, customers, and stakeholders. NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: Ohio BCI FBI Fingerprint-based criminal history clearance. If you do not already have these, we recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.

Requirements

PISGS, OPOTA, PATH, OCAT, or similar certificates
Bachelor’s Degree in relevant field (i.e. Criminal Justice, Business, Emergency Management, education, etc.)
An accumulation of at least 10 years of experience in security, law enforcement, or emergency management
21 years of age or older
Dependable transportation to and from work
Must have a valid Driver’s License
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States

Nice To Haves

At least 5 years of experience in a senior management role with multiple direct reports
Ability to visit sites and build relationships with community organizations
Knowledge of operations for large, banquets, trade shows, corporate meetings, and youth travel sports
Demonstrated ability to lead and inspire a team
Passionate about guest service and advocacy
Thorough knowledge of sales principles, brand, product, and service management
High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations
Integrity to safeguard confidential information
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Experience communicating with individuals of diverse demographics
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision

Responsibilities

Direct the operations and development of the Champion Mill Safety and Security team
Develop and implement annual customer satisfaction surveys related to the operation of the safety and security department
Professionally develop safety and security team members and ensure they are properly trained
Ensure the safety and security expense budget is accurate and addresses the needs of the department
Develop and manage the relationships with local law enforcement agencies
Respond to, and be the point of contact for, medical emergencies, fire alarms, altercations, and other response events
Assist with investigations in a wide variety of topics including employee relations, guest complaints, and injuries
Conduct physical inspections of property to ensure building remains secured at all times
Manage security related systems including security cameras, access point permissions, and two-way radios
Assist in providing training in the areas of active assailant, stop the bleed, CPR, etc.
Compile statistics, data and operating reports to maintain or make appropriate adjustments to operations
Develop and maintain collaborative relationships with guests, community stakeholders, organizations, partners and volunteers
Distribute appropriate information to employees and guests related to security for special events, tournaments, etc.
Provide onsite support for Spooky Nook Sports tournaments
Serve on departmental task groups
Stay informed of sport and recreation industry trends and happenings and react accordingly to keep Spooky Nook Sports safe and secure All other duties as assigned

Benefits

Free family membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
Affordable and comprehensive Medical, Dental, and Vision benefits
Competitive PTO package
Paid holidays
401k program
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child watch (3 hour increments)
Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
Local business discounts