Director of Security

Four Seasons Hotels and Resorts•Westlake Village, CA

23d•$100,000 - $110,000•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. About the role Four Seasons Hotel Westlake Village is seeking a Director of Security to lead the Security Department with professionalism, discretion, and a strong commitment to service. This role provides strategic oversight of the hotel’s safety and security operations, ensuring a secure and welcoming environment for our guests and employees while protecting the property and its assets. The ideal candidate is a confident, hands-on leader who partners closely with hotel leadership to uphold Four Seasons standards and support a culture of care, accountability, and excellence.

Requirements

At least High School Diploma - Bachelor’s Degree Preferred
2 years of security manager experience, preferably within Hotels
Strong problem solving skills and the ability to remain calm during challenging situations
Confident presentation skills and/or training sessions for employees or property leadership
Reading, writing and oral proficiency in the English language
Successful candidate must possess legal work authorization in the United States

Responsibilities

Lead and develop the Security team through hiring, training, scheduling, coaching, and performance management, fostering a culture of accountability, professionalism, and care.
Oversee all security, safety, and loss prevention operations across the property, ensuring a secure and welcoming environment for guests, employees, and hotel assets.
Develop, implement, and uphold security policies, emergency response plans, and crisis management procedures in compliance with local, state, and federal regulations and Four Seasons standards.
Partner closely with hotel leadership and external agencies, including local law enforcement and emergency services, to support proactive risk management and effective incident response.
Ensure operational excellence and continuous improvement through regular property assessments, incident reporting and investigations, safety training, and oversight of security systems and technologies.