Director of Sales

HRI HospitalityNew Orleans, LA
21h

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation’s premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH’s hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.

Requirements

  • Bachelor’s Degree or equivalent industry experience
  • Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar sized property
  • Strong communication, presentation, negotiation, and relationship-building skills.
  • Ability to lead, train, and mentor a sales team.
  • Proficiency in hotel sales systems, Microsoft Office, and PMS platforms.
  • Knowledge of STR, TravelClick, forecasting, budgeting, and sales productivity reporting.
  • Strong organizational skills and ability to manage multiple priorities.
  • Understanding of group and catering pace, marketing plans, and financial expectations.

Responsibilities

  • Lead, train, and manage the Sales, Catering, and Conference Services teams.
  • Achieve or exceed budgeted revenues, RevPAR, and market penetration goals.
  • Develop and execute sales strategies, action plans, and team goals.
  • Oversee professional and timely proposals, contracts, and follow-up.
  • Support hiring, onboarding, and performance management within the department.
  • Conduct sales calls, client entertainment, and site inspections; maintain strong account relationships.
  • Review and ensure accuracy of sales and group contracts.
  • Collaborate with Revenue Management on pricing, forecasting, and business mix strategies.
  • Assist with annual budget, marketing plans, and quarterly ownership presentations.
  • Monitor team productivity, financial performance, and market conditions.
  • Create and distribute monthly sales reports to senior leadership.
  • Partner with Marketing on promotional strategies and brand visibility.
  • Maintain accurate sales records and respond to all inquiries within 24 business hours.
  • Address guest and client concerns and ensure corrective action.
  • Perform other duties as assigned.
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