Director of Sales

MBK Senior Living•Greenwood Village, CO

31d•$31 - $33

About The Position

Director of Sales At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today! Job Description Schedule: Full-Time, Tuesday - Saturday (9:00 AM - 5:00 PM) Job Summary: The Director of Sales embodies Yoi Shigoto, “the good work,” by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact. The characteristics that a successful Director of Sales has at MBK Senior Living possesses are empathy, curiosity, drive, commitment, passion, and ability to create lasting relationships, with both prospects and professionals.

Requirements

College degree or relevant experience required
Sales and Marketing experience is preferred, with a successful track record
Background clearances (as required by government regulations) are mandatory
Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
Must hold a valid state issued driver’s license and valid insurance
Must have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.)
Excellent written and verbal communication skills are required
including the ability to speak, write and read English
must also be comfortable with speaking in public settings and presenting to small groups

Nice To Haves

Bachelor’s degree coursework in communications, public relations, marketing or a related field is highly desirable
Successful track record in sales/marketing experience
Ability to work weekends, evenings and flexible hours, available for our customers at peak service times and days.

Responsibilities

Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving the number of qualified inquiries, tours, professional referrals (85%)
Ensuring that the grounds, common areas and models are “show-ready” at all times, and up to MBK standards
Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners to assure ongoing referrals and continued opportunities to promote the community and attract residents though outreach efforts
Creates, updates and manages quarterly Sales and Marketing Plan in collaboration with the Executive Director - to generate new leads, advance current leads, build relationships with referral sources and close sales.
Develops understanding of annual operating budgets, revenue generation and value pricing
Evaluates current market research to understand trends and competition, and adjust marketing strategy to meet changing conditions using competitive analysis (2x year).
Provides concierge team members with relevant information regarding upcoming prospect and professional tours.
Maintains up-to-date CRM with contact information, detailed notes, and scheduled next steps
Receives community fee and community fee receipt, and delivers to ED/BOM timely to begin the Moving in the MBK Way process with the department manager team.
Attends, coordinates, and sponsors community networking functions (both within and outside the community) to continually promote the positive and professional image of our community, while accurately representing our services and ”yoi-shigoto” culture
Determines and plans appropriate activities to achieve sales and implement marketing plan
Interviews, trains, manages/supervises, evaluates, and resolve problems with Sales Assistant (if applicable), in accordance with community policies, procedures and applicable laws/regulations
Meetings and Planning Activities
Pricing and Revenue Generation to achieve and exceed community budget
Works with Executive Director to price the community apartments (both premium pricing and value pricing) to maximize revenue and sales as unit types
Determines other opportunities for increased revenue, i.e. increased Community Fees in specific apartments and neighborhoods
Select apartments to model to sell open inventory, always maintaining a model (unless 100% occupied)
Determines appropriate incentives to offer (within community guidelines) to close sales and move residents into the community
Communicates effectively and often with Executive Director, Regional Director of Sales, Regional Director of Operations, and Vice President of Sales & Marketing
Performs other job duties or special projects as assigned/requested by the Executive Director or a designee of the Executive Director
Understands and ensures compliance with all federal, state and local laws and regulations and all community policies and procedures affecting the department, health conditions and move in procedures
Displays tact, professionalism and friendliness when dealing with residents, team members, and visitors
Displays empathy, concern and professionalism while interacting with all prospects and their families
Collaborates and leads with a spirit of teamwork and presents a consistent professional and positive image
Confirms that all promotional materials and communication (written & verbal) developed in accordance with the MBK principles, core values and with a professional image

Benefits

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts