Director of Sales - The Henry Hotel, Dearborn, MI

Hotel Equities•Dearborn, MI

9d•$90,000 - $105,000

About The Position

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI. Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for The Henry in Dearborn, MI Annual Salary range $ 90,000 - $105,000

Requirements

PROFICIENT IN MICROSOFT WORD, OFFICE, INTERNET
WELL ORGANIZED AND DETAIL ORIENTED
ABILITY TO WORK INDEPENDENTLY
DISPLAY INITIATIVE, PERSEVERANCE AND ANALYTICAL SKILLS
MUST BE ABLE TO SPEAK, READ, WRITE AND UNDERSTAND THE PRIMARY LANGUAGE(S) USED IN THE WORKPLACE.
MUST BE ABLE TO READ AND WRITE TO FACILITATE THE COMMUNICATION PROCESS.
REQUIRES GOOD COMMUNICATION SKILLS, BOTH VERBAL AND WRITTEN.
MOST TASKS ARE PERFORMED IN A TEAM ENVIRONMENT WITH THE EMPLOYEE ACTING AS A TEAM LEADER. THERE IS MINIMAL DIRECT SUPERVISION
MUST POSSESS BASIC COMPUTATIONAL ABILITY.
MUST POSSESS BASIC COMPUTER SKILLS.
KNOWLEDGE OF COMPUTER ACCOUNTING PROGRAMS, MATH SKILLS AS WELL AS BUDGETARY ANALYSIS CAPABILITIES 3 REQUIRED.
EXTENSIVE KNOWLEDGE OF THE HOTEL, ITS SERVICES AND FACILITIES.
WORKING KNOWLEDGE OF FEDERAL, STATE AND LOCAL LAWS GOVERNING EQUAL EMPLOYMENT OPPORTUNITY AND CIVIL RIGHTS, OCCUPATIONAL SAFETY AND HEALTH, WAGE AND HOUR ISSUES, AND LABOR RELATIONS, INCLUDING, BUT NOT LIMITED TO THE FOLLOWING STATUTES AND THEIR COMPARABLE STATE AND LOCAL LAWS (WHERE APPLICABLE): TITLE VII, EQUAL PAY ACT, PREGNANCY DISCRIMINATION ACT, FLSA, ADA, OSHA, FMLA, NLRA
BE AN ENTHUSIASTIC, HELPFUL AND POSITIVE MEMBER OF THE TEAM
BE PROFESSIONAL, RESPONSIBLE AND MATURE IN CONDUCT AND BEHAVIOR
BE UNDERSTANDING OF, ENCOURAGING TO AND FRIENDLY WITH ALL CO-WORKERS
BE SELF-MOTIVATED AND USE TIME WISELY
MAINTAIN OPEN LINE OF COMMUNICATIONS WITH EACH DEPARTMENT
COMMUNICATE PERTINENT INFORMATION
RESPOND POSITIVELY TO NEW IDEAS
OPENLY ACCEPT CRITICAL/DEVELOPMENTAL FEEDBACK
REPORT TO WORK ON TIME
GIVE ADEQUATE NOTICE IF GOING TO MISS WORK
BE AVAILABLE TO WORK A FLEXIBLE SCHEDULE TO INCLUDE WEEKENDS AND HOLIDAYS
MAINTAIN EFFECTIVE COMMUNICATION THROUGH THE USE OF MEETINGS, LOGBOOKS AND BULLETINS
BE AVAILABLE TO HELP OTHER DEPARTMENTS IN EMERGENCY SITUATIONS
ADHERE TO ALL WORK RULES, PROCEDURES AND POLICIES ESTABLISHED BY THE COMPANY INCLUDING, BUT NOT • LIMITED TO THOSE CONTAINED IN THE ASSOCIATE HANDBOOK
BE KNOWLEDGEABLE OF POLICIES REGARDING EMERGENCY PROCEDURES AND SECURITY CONCERNS
ENSURE PROTECTION OF GUESTS’ ROOM NUMBERS
MOST WORK TASKS ARE PERFORMED INDOORS. TEMPERATURE IS MODERATE AND CONTROLLED BY 4 HOTEL ENVIRONMENTAL SYSTEMS.
MUST BE ABLE TO SIT AT A DESK FOR UP TO 8 HOURS PER DAY. WALKING AND STANDING ARE REQUIRED THE REST OF THE WORKING DAY. LENGTH OF TIME OF THESE TASKS MAY VARY FROM DAY TO DAY AND TASK TO TASK.
POSITION REQUIRES OUTSIDE SALES CALLS, DRIVING TO AND FROM BUSINESS CONTACTS, WALKING, SITTING, STANDING FOR VARIOUS LENGTH OF TIME.
MUST BE ABLE TO EXERT WELL-PACED ABILITY TO REACH OTHER DEPARTMENTS OF THE HOTEL ON A TIMELY BASIS.
MUST BE ABLE TO LIFT UP TO 15 LBS OCCASIONALLY.
REQUIRES GRASPING, WRITING, STANDING, VENDING, REPETITIVE MOTIONS, CLIMBING, LISTENING AND HEARING ABILITY AND VISUAL ACUITY.
TALKING AND HEARING OCCUR CONTINUOUSLY IN THE PROCESS OF COMMUNICATING WITH GUESTS, SUPERVISORS AND SUBORDINATES
VISION OCCURS CONTINUOUSLY WITH THE MOST COMMON VISUAL FUNCTIONS BEING THOSE OF NEAR VISION AND DEPTH PERCEPTION.
REQUIRES MANUAL DEXTERITY TO USE AND OPERATE ALL NECESSARY EQUIPMENT.
MUST HAVE FINGER DEXTERITY TO BE ABLE TO OPERATE OFFICE EQUIPMENT INCLUDING COMPUTERS, FAX MACHINES, COPIERS, PRINTERS AND CALCULATORS. MUST BE ABLE TO TYPE 50 WPM

Nice To Haves

4 YEAR COLLEGE DEGREE PREFERRED
PREVIOUS SALES EXPERIENCE WITHIN THE HOSPITALITY INDUSTRY
KNOWLEDGE OF HOTEL SALES PRO PREFERRE

Responsibilities

SOLICIT BUSINESS WITHIN DIFFERENT MARKET SEGMENTS VIA TELE-PROSPECTING AND OUTSIDE SALES CALLS
MAINTENANCE OF ACCOUNTS WITH EXISTING CONTACTS TO MAINTAIN RAPPORT AND DEVELOP FUTURE BUSINESS; DEVELOP AND MAINTAIN RELATIONSHIPS WITH KEY CLIENTS IN ORDER TO PRODUCE GROUP BUSINESS, TO INCLUDE ROOM SALES, F&B SALES AND CATERING/BANQUET SERVICES.
ATTENDANCE OF NETWORKING EVENTS; DEVELOP AND MAINTAIN GOOD RELATIONSHIPS WITH OFFICIALS AND REPRESENTATIVES OF LOCAL COMMUNITY GROUPS, COMPANIES AND TRADE ORGANIZATIONS, AND ATTEND LOCAL AND OUT OF TOWN MEETINGS AND CONVENTIONS IN ORDER TO GENERATE SALES FOR THE HOTEL.
CONDUCT SITE TOURS
UPKEEP OF CUSTOMER DATABASE VIA HOTEL SALES PRO
DEVELOP CONTRACTS AND FOLLOW UP WITH CUSTOMERS
(IF APPLICABLE) DIRECT THE ACTIVITIES OF THE HOTEL SALES TEAM, PROVIDING LEADERSHIP AND MOTIVATION NECESSARY TO IMPLEMENT EFFECTIVE SALES AND MARKETING STRATEGIES AND TO MAXIMIZE THE GENERATION OF SALES/REVENUES.
DEVELOP AND MANAGE THE DEPARTMENTAL BUDGET AND MONITOR SALES ACTIVITIES/PERFORMANCE TO ENSURE SALES MEET OR EXCEED ESTABLISHED PROFIT PLAN AND TO ACCURATELY REPORT VARIANCES/PROJECTIONS TO MANAGEMENT.
RESPONSIBLE FOR THE CO-DEVELOPMENT OF HOTEL-LEVEL TACTICAL SALES PLANS TO SUPPORT OVERALL SYSTEM- WIDE PLANS/STRATEGIES AND PROGRAMS.
ASSIST THE GENERAL MANAGER IN THE DEVELOPMENT AND UPDATE OF THE HOTEL-LEVEL BUSINESS PLAN TO INCLUDE INPUT ON SALES GOALS AND PLANS THAT SUPPORT THE OVERALL BUSINESS AND SALES STRATEGIES OF THE COMPANY.
IN COORDINATION WITH GENERAL MANAGER, SERVE AS INTERFACE ON MEDIA RELATED INQUIRIES AND REFER SENSITIVE MATTERS TO THE PUBLIC RELATIONS DIRECTOR (AND GM) IF NECESSARY.
REGULARLY WORK FILES FOR PAST AND POTENTIAL GROUPS TO GENERATE REPEAT BUSINESS FOR THE HOTEL. KEEP TRACE SYSTEM UP-TO-DATE AND IN ORDER.
ATTEND SALES/REVENUE AND HOTEL STAFF MEETING TO FACILITATE GOOD COMMUNICATION. DISCUSS VIPS AND INCOMING BUSINESS IN DETAIL.
GENERATE REPORTS AS REQUIRED TO MEASURE BUSINESS GENERATED BY THE SALES DEPARTMENT.
TAKE RESPONSIBILITY FOR THE DEVELOPMENT AND IMPLEMENTATION OF SALES PLANS.
EFFECTIVENESS AND INTRODUCE CHANGES IN RESPONSE TO THE MARKETPLACE, INCLUDING SETTING TARGETS, PLANNING AND SCHEDULING WORK AND PERFORMANCE INDICATORS THAT ARE TYPICALLY PRODUCTIVITY AND EFFICIENCY MEASURES.
TAKE EVERY OPPORTUNITY TO AMAZE THE GUESTS
ENSURES ALL GUESTS ARE BEING TREATED IN AN EFFICIENT AND COURTEOUS MANNER AND THAT ALL COMPANY STANDARDS ARE BEING APPLIED • RESPONSIBLE FOR THE HIRING, TRAINING, AND DIRECTION OF NEW SALES ADMINISTRATIVE ASSOCIATES
PARTICIPATE IN THE MANAGER ON DUTY PROGRAM
WORK IN CONJUNCTION WITH ACCOUNTING TO MAINTAIN AND MINIMIZE LEVELS OF ACCOUNT RECEIVABLES.
COORDINATE ACTIVITIES WITH OTHER HOTEL DEPARTMENTS IN ORDER TO FACILITATE INCREASED LEVELS OF COMMUNICATION AND GUEST SATISFACTION.
COORDINATE EFFORTS WITH ROOMS DIVISION IN THE WEEKLY MAINTENANCE OF ROOM INVENTORY STATUS SO AS TO ACHIEVE OPTIMAL LEVELS OF REVENUES WHILE MAINTAINING HIGH LEVELS OF GUEST EXPECTATIONS.
DEVELOP PROMOTIONAL PROGRAMS, POINT OF SALES MATERIALS, SALES BLITZES, ETC.
REPORT ON A REGULAR BASIS TO THE GM ON ACTUAL ROOM NUMBERS AGAINST BUDGET AND PROFIT PROJECTIONS.
ANALYZE VARIANCES AND MONITOR THE IMPACT OF INITIATIVES AND CORRECTIVE ACTIONS.
FOLLOW ALL APPLICABLE COMPANY STANDARD OPERATING PROCEDURES