Director of Sales Operations

Heidelberg Distributing Company•Independence, OH

11d

About The Position

The Director of Sales Operations will be responsible for overseeing and enhancing the efficiency of our divisional sales operations. This role involves strategic planning, process improvement, data analysis, and cross-functional collaboration to support the sales team and achieve financial targets. The ideal candidate will have a strong background in sales operations, leadership experience, and a keen ability to drive operational excellence.

Requirements

High School diploma/GED required
Minimum five years of relevant sales experience with a record of meeting and exceeding goals
Minimum two years in a successful sales management and/or leadership position
Proficient knowledge of Microsoft Office/Office 365
Excellent communication, organizational and problem-solving skills
Must be able to work flexible hours through the week, including some weekends and holidays
This position operates in a professional office environment, but requires regular travel and on-site work in a customer retail environment
Regular, consistent attendance is required
The dress code is business casual; closed-toe shoes are suggested. Other restrictions may apply
While performing the duties of this job, employee is required to stand; balance; walk; climb stairs, sit; use hands to feel and handle objects, tools, or controls, including standard office equipment such as computers and phones; reach with hands and arms; talk; hear; and have specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

Responsibilities

Develop and implement sales operations strategies to support overall business goals and objectives
Collaborate with senior leadership to align sales operations with corporate strategy and growth targets
Along with the VP of Sales Operations, analyze and improve sales processes, workflows, and systems to enhance efficiency and effectiveness
Implement best practices and standard operating procedures (SOPs) for sales operations
Oversee the collection, analysis, and reporting of sales data and performance metrics
Provide actionable insights and recommendations based on data to drive decision-making and improve sales performance
Along with the Sales and Business Strategy team, manage and optimize sales technology, including internal operating systems, sales reporting tools, and analytics platforms
Lead and mentor the Area Sales Leaders, providing guidance and support to ensure high performance
Conduct weekly meetings with sales management to address key information; prepare content to discuss monthly and yearly progress, goals and developments
Work closely with sales, marketing, finance, and other departments to ensure alignment and support for sales initiatives
Facilitate communication and collaboration between sales operations and business operations
Oversee the financial budget forecasting process, ensuring accuracy and alignment with business objectives
Manage company sales budgets and resource allocation to support sales goals
Ensure compliance with company policies, industry regulations, and best practices in sales operations
Monitor and manage risks associated with sales operations and implement mitigation strategies
Stay informed about industry trends, market conditions, and competitive landscape
Provide insights and recommendations to adapt sales strategies and operations in response to market changes
Must maintain a valid Driver’s License at all times, with insurance coverage acceptable to the Company’s provider, in its sole discretion. Must abide by all traffic and motor vehicle laws and regulations
Must be highly proficient in Word, Excel, PowerPoint, VIP, I-Dig, Microsoft Teams and related reporting software utilized by the Company
Must have strong communication skills both verbal and written; ability to speak at both Executive and Corporate meetings; must be able to read and speak English
The Director of Sales Operations is a key part of the site management team and is considered part of the local leadership team. The Director of Sales Operations plays a key role in working with the site leaders and corporate VPs of Sales to foster open communication and project/goal alignment