Director of Sales & Marketing

Omni Hotels & Resorts•Oklahoma City, OK

30d

About The Position

Omni Oklahoma City Hotel Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes Mokara Spa, six food & beverage outlets, 76,000 square feet of meeting and event space, a retail outlet, fitness center, and rooftop pool. Omni Oklahoma City Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Oklahoma City Hotel may be your perfect match. Job Purpose: Omni Oklahoma City Hotel is seeking a dynamic Director of Sales and Marketing who brings strong leadership, revenue-focused upscale experience, and an interest in joining an industry leading company. Based in Oklahoma City you will engage in leading a team of associates in the areas of group sales, catering, convention services, marketing and revenue management. If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed. The purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues, through marketing, sales, promotion, advertising and public relations that will impact positively on the hotel resulting in a profitable return on the investment. This person will lead, motivate, and support the team while maintaining positive interdepartmental communications. This role contributes to the overall direction of the resort and effectively manages all sales and marketing expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through sales, increased revenues, improved account revenue share and increased customer value and ultimately RevPAR Index premiums.

Requirements

Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectations
Management of the customer decision and relationship process
Ability to communicate issues and concerns at all level of the organization
Ability to direct and lead activities through internal and external resources
Strong interpersonal skills and the ability to work in a team oriented environment
Business planning skills and budget management skills
Ability to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value proposition
Creative and strategic skills
Ability to manage multiple priorities and reprioritize when necessary
Financial analysis skills. Ties strategies and planned actions and results
Strong statistical analysis and business case development
Communication skills including group presentations, written and oral
Team management skills including participation, engages in difficult issues, and effectively influences non-direct reports
Strong understanding and expertise in the sales & marketing process
Must have Director of Sales & Marketing Experience in a luxury hotel/resort
Must have a minimum of 5 years of senior sales and/or marketing leadership experience managing more than 10 employees
College degree or equivalent experience
Proficient in use of Excel, Word and access database tools

Responsibilities

Manage experienced and successful sales team
Implement and maintain Omni brand standards
Emphasis on exceeding established group rate guidelines
Develop, maintain and implement strategies/action plans to generate revenues for the hotel
Motivate productivity of all sales staff through leadership, development and support
Develop, maintain and implement creative and successful packages to fill identified need periods in all segments
Active solicitation of key accounts to generate direct sales
If needed maintain Sales Team's focus on a Proactive solicitation environment
Assist in the achievement of overall Food and Beverage revenue
Design and leverage all advertising and public relations opportunities
Develop, maintain and implement the budgeting and forecasting process
Effectively control all sales & marketing expenses to insure optimum operating profit
Ensure that all administrative procedures are in place and functioning effectively
Ensure that all required reports are completed on a timely basis
Promote high visibility of hotel through active involvement in city activities, industry associations and trade shows
Provide proper collateral and information vehicles to keep customers informed an updated on the resort
Ensure a challenging and exciting environment to encourage full career development and personal growth
Support and promote all corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program
Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets
Enjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment
Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results
Understand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunity
Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company’s goals relative to revenue
Understands Omni Hotels & Resorts sales and business processes, supports corporate and hotel goals and contributes the enhancement of customer value
Develops and executes tactical sales processes that support the hotel’s strategic plan
Organizes activities and resources in a manner that maximizes productivity and efficiency
Focuses on personal sales efforts to achieve maximum revenue return from key accounts
Monitors achievement objectives and goals for the hotel and takes appropriate action to correct shortfalls versus the strategic plan
Prepare and manage annual budgets for travel and other business expense
Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives
The ability to successfully lead sales & marketing efforts to increase overall revenue
Seek input and opinions from all relevant parties. Secures all facts prior to making decisions
Can accurately recognize the strengths / limitations of others
Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development
Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understand
Maintains communication with key accounts. Understands hotel performance, customer issues and trends
Clearly articulates vision, goals, initiatives and expectations for the hotel
Promotes and provides leadership in fostering property sales / national sales synergies