Director of Sales- Commercial

Windward Consulting

About The Position

Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects. Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 4.7 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career. We are seeking a Director of Sales who can drive value creation, retention, and expansion across mid-to-large enterprise accounts. In this role, you will own the growth strategy for your territory or vertical developing long-term customer relationships and ensuring consistent achievement of our services revenue objectives.

Requirements

7+ years of consultative sales experience in high-technology services, ideally within the ServiceNow, ITSM/ITOM, or Enterprise Management space.
Demonstrated success selling into mid-to-large enterprises with consistent C-suite engagement.
Strong executive presence and business acumen, with the ability to diagnose enterprise challenges and shape integrated solutions.
Proven track record of $3M–$5M+ in annual consulting revenue through a mix of net-new wins and account expansion.
Expertise in managing complex, full-lifecycle sales motions and building compelling, value-driven business cases.
Deep understanding of enterprise industry verticals relevant to the assigned territory.
Skilled in delivering high-impact presentations and leading executive-level discussions.
Proficiency with CRM and pipeline management tools (Salesforce preferred).
High integrity, a strong work ethic, and a results-oriented mindset.

Responsibilities

Build a team of direct Sales Executives to drive rapid new business sales growth in the region
Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business
Achievement of annual sales goals on a quarterly and annual basis is required
Engage and align effectively in C-level meetings in order to properly understand customer business requirements
Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Benefits

We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume