Director of Sales - Banking East

ServiceNow•New York, NY

31d

About The Position

What you get to do in this role: You will take the reins of a high-tenured, fully-staffed team of Sales Executives to drive strategic expansion within our most prestigious Financial Services accounts. This is not a "build" role; it is an "acceleration" role focused on deepening our footprint within Tier-1 banks. Lead a Strategic Growth Motion: Drive rapid expansion and upsell within an existing book of business, shifting the focus from core IT solutions to Line of Business (LOB) growth. Champion Agentic AI: Lead the "Art of the Possible" conversations, showing customers how to layer our AI capabilities on top of existing solutions to transform their business operations. Active Field Leadership: We believe in hands on customer facing leadership. You will be in the field with your senior field account executives mentoring them through complex deal cycles and helping them challenge customers to grow. Master the Matrix: Navigate a complex, matrixed organization to align Solution Consulting, Business Units, and the Partner community toward a unified account strategy. Operational Excellence: Maintain a rigorous cadence around pipeline generation and progression, ensuring a "Growth Mindset". Strategic Territory Planning: Provide leadership to the team to enhance relationships at the C-level (specifically within Banking) to uncover "white space" across our breadth of product portfolios – Eg in Security, HR, and CSM workflows.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
Experienced in driving sales process and drive effective working relationships with Sales Operations
Ability to understand the 'bigger picture' and business drivers around IT
Ability to build long term strategic and senior level relationships
Ability to adapt and work effectively within a rapidly changing and growing environment
Demonstrates strong business and financial acumen
Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
Ownership of driving successful pipeline generation activities developed by marketing or the partner community

Responsibilities

Lead a Strategic Growth Motion: Drive rapid expansion and upsell within an existing book of business, shifting the focus from core IT solutions to Line of Business (LOB) growth.
Champion Agentic AI: Lead the "Art of the Possible" conversations, showing customers how to layer our AI capabilities on top of existing solutions to transform their business operations.
Active Field Leadership: We believe in hands on customer facing leadership. You will be in the field with your senior field account executives mentoring them through complex deal cycles and helping them challenge customers to grow.
Master the Matrix: Navigate a complex, matrixed organization to align Solution Consulting, Business Units, and the Partner community toward a unified account strategy.
Operational Excellence: Maintain a rigorous cadence around pipeline generation and progression, ensuring a "Growth Mindset".
Strategic Territory Planning: Provide leadership to the team to enhance relationships at the C-level (specifically within Banking) to uncover "white space" across our breadth of product portfolios – Eg in Security, HR, and CSM workflows.