Director of Sales and Marketing

Sophy Hyde Park • Chicago, IL

57d • $110,000 - $120,000

About The Position

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality and the Sophy Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The Director of Sales (& Marketing) (DOS OR DOSM) oversees the members of the sales team, their work flow and all sales strategies. The DOS is responsible for managing the brand relationships and business opportunities. Also responsible for prospecting for new opportunities, setting rates, negotiations with and maintenance of current accounts and identifying new markets. The DOS is ultimately responsible for all booking and revenue decisions made in the best interest of the property. The Director creates and maintains relationships with potential and existing clients, ensuring that each property revenues meet or exceed budgets, as well as developing a growing mix of business that enhances the hotel's value and ultimate bottom line. The Director is responsible for marketing and making sure all revenue generators are profitable. This position supports, supervises, and develops the Sales Managers/Catering Sales Managers and Coordinators. This is a selling position. Pay: $110,000-$120,000 per year plus quarterly bonus potential Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally. Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business—we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Requirements

• Leadership - ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
• Customer Service - deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
• People Skills - ability to collaborate, create rapport, and work effectively with others
• Communication Skills - ability to effectively listen & communicate professionally, both verbally and in writing
• Problem-Solving & Analytical Skills - ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
• Judgment & Discretion - appropriately handle confidential and sensitive information
• Organizational & Time Management Skills - ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
• Aptitude & Adaptability - ability to learn quickly and adapt to changing priorities and business needs
• Composure - ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
• Attention to Detail - ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
• Computer skills/ Technical Aptitude - proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
• Training - ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely
• Technical Skills Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• Digital Marketing - must stay current on digital marketing and social media trends.
• Business Travel Sales - must have 1 - 3 years' experience, and strong closing skills.
• 5 year's hotel & sales experience needed.
• Must have strong background in hotel sales.
• Must be very knowledgeable with social media, digital media and content management.
• College education and/or equivalent work experience; Delphi.fdc a plus.
• Must have strong writing and communication skills.

Nice To Haves

• Hotel opening experience preferred.

Responsibilities

• Assists with the development of the hotel's marketing and sales plan based on the hotel's position and strengths within each market segment
• Represents the hotel at various community, industry, and civic functions and maintain/cultivate these relationships
• Leads, trains, and mentors staff including hiring, coaching development, performance evaluations, disciplinary actions, and terminations
• Analyzes and understands the competition's strengths and weaknesses for each market segment and successfully directs marketing activities against each.
• Identifies and maintains constant communications with the hotel's key accounts.
• Actively sells room nights through outside sales calls, tours, etc.
• Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
• Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively.
• Ensure that hotel credit procedures and audit guidelines are followed.

Benefits

• Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.
• Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree