About The Position

The Director of Sales administers, directs, manages and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers.While the Director of Sales reports directly to the General Manager, the Regional Sales and Marketing Manager will interface and assist in the direction of the Sales and Marketing function at the property.

Requirements

  • Strong business communication and presentation skills, both verbal and written
  • 3 years proven hotel sales experience, demonstrating proven creative thinking and results driven leadership skills
  • High work ethic and self-initiative
  • Strong computer skills in Microsoft Suite
  • Some travel may be required
  • Regular attendance according to established guidelines
  • May be required to work varying schedules to reflect the business needs of the property
  • Must possess basic computational ability
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
  • Ability to participate in, and at times lead departmental and/or hotel team meetings
  • Sit, stand and walk for varying lengths of time
  • Lift approximately ten (10) pounds
  • Good communication skills, both written and verbal
  • Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed

Nice To Haves

  • Sales Leadership in Full-Service Hotels: Minimum of 2 years in a leadership role required; ideally 4-6 years managing direct reports within a full-service hotel environment.
  • Team Leadership & Development: Ability to coach, manage performance, and align a team of sales and catering professionals with property goals.
  • Strategic Sales Planning & Market Segmentation: Proven success in creating and executing targeted strategies to grow market share across corporate, government, group, SMERF, and business travel segments.
  • Business Travel Expertise: Skilled in managing and expanding BT accounts, negotiating preferred agreements, and maintaining strong relationships with travel managers and consortia partners.
  • Meeting & Event Space Sales: Experience selling and managing event space in properties with significant capacity; DoubleTree San Pedro offers over 16,000 sq. ft. of flexible meeting space across multiple venues.
  • Catering Sales Leadership: Deep expertise in high-impact catering and group business, with a proven ability to build strong client relationships and deliver exceptional event experiences.
  • Financial Acumen & Executive Reporting: Proficient in forecasting, budgeting, and analyzing performance metrics, with ability to present strategic plans to ownership and senior leadership.
  • Cruise Line Market Knowledge: Strong understanding of demand drivers related to the Port of Los Angeles, including cruise lines, maritime industry, and associated travel segments.
  • Social Event Market Expertise: Familiarity with prominent social events in the area—such as weddings, quinceañeras, galas, and milestone celebrations—and ability to position the property as a preferred venue for these occasions.
  • Brand Experience with Hilton (Preferred): Prior experience with Hilton systems and standards—especially DoubleTree—is highly valued.
  • Sales Technology Proficiency: Familiarity with platforms such as Delphi, Amadeus Sales & Event Management, or Hilton proprietary systems.
  • Proactive Business Development: Comfortable with outbound efforts including cold calling, networking, and building pipelines through local partnerships and national account strategies.
  • Schedule Flexibility & Ownership Mindset: Hands-on leader who thrives in a dynamic environment and understands that impactful results often require responsiveness beyond standard hours.
  • Ownership Relations & Resilience: Ability to navigate high expectations from ownership groups with professionalism, clear communication, and a solution-oriented approach.
  • Relocation Policy: Strong preference for candidates currently located in the Los Angeles/San Pedro market with deep local knowledge. Candidates returning to the area may be considered, but local expertise is highly prioritized.

Responsibilities

  • Develop sales strategies for property, including targeted market segments, rate management, solicitation procedures and advertising.
  • Develop a realistic annual marketing plan, forecast with monthly reviews to update and modify as required by market conditions.
  • Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
  • Establish and executive an effective outside sales program.
  • Direct internal servicing of groups.
  • Act in concert with hotel management team and property General Manager.
  • Train all sales and marketing staff, holding them accountable to actionable results.
  • Work in a cooperative and friendly manner with fellow associates.
  • Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
  • Perform any reasonable request as assigned or directed by General Manager.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation, holidays, and personal days
  • Discounted hotel stays across the portfolio
  • Career development and advancement opportunities
  • People-first environment focused on excellence and innovation
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