Director of Sales and Catering

Pyramid Global Hospitality

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana What you will have an opportunity to do: Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Jack Rabbit Restaurant team as our Director of Sales & Catering. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members: Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest experiences Be appreciated for what you bring to the team Learn and grow with a company that values its associates Why OKANA: Competitive wages People-first culture Health insurance Retirement savings Growth opportunities Paid time off Festive environment Perks & discounts About the Role The Director of Sales & Catering is responsible for developing and executing strategic sales, catering, and revenue initiatives to maximize market share, profitability, and brand positioning for the OKANA Resort. This role provides leadership to the sales and catering teams while serving as a key business partner to operations, revenue management, and ownership. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Requirements

Bachelor’s degree in marketing, Business, Hospitality Management, or related field (required)
5-7+ years of progressive sales and marketing experience in hospitality
3+ years in a senior leadership role (Director-level preferred) such as Director of Sales, Senior Sales Manager, Director of Catering or Sales & Marketing leadership role
Experience in full-service, luxury hotels environments preferred
Proven success generating group and catering revenue
Strong leadership, negotiation, and revenue strategy skills
Excellent communication and presentation skills
Strong negotiation and relationship-building ability
Ability to work in fast-paced hospitality environments
Strong organization and multi-tasking
Customer-focused leadership style
Pyramid properties expect experience with hotel sales systems such as: Delphi / Delphi.fdc
OnQ (Hilton system)
CRM or sales database platforms
Microsoft Office (Excel, Word, reporting)

Nice To Haves

MBA or advanced degree (preferred)

Responsibilities

Develop and implement comprehensive sales strategies to drive transient, group, corporate, and leisure businesses.
Establish annual and quarterly sales plans aligned with revenue and catering share goals.
Lead proactive prospecting, account development, and catering segmentation efforts.
Identify and capitalize on emerging sales & catering opportunities.
Partner with Revenue Management to optimize pricing, inventory, and distribution strategies.
Analyze market trends, competitor performance, and demand patterns.
Drive ADR, RevPAR, and total revenue growth.
Support contract negotiations and major account acquisition.
Coordinate promotional campaigns and special packages.
Lead group sales and catering teams to maximize banquet and event revenue.
Perform in the capacity of any position supervised
Oversee proposal development, site inspections, and contract negotiations.
Ensure seamless handoff between sales and operations.
Support convention, conference, and social event business.
Maintain strong relationships with key corporations, travel, and meeting planner accounts.
Conduct regular sales calls, client visits, and industry networking.
Represent the resort at trade shows, conventions, and sales missions.
Drive customer retention and repeat business.
Develop and manage the annual sales and catering budget.
Prepare monthly revenue forecasts and sales performance reports.
Track ROI on sales, catering, and promotional initiatives.
Monitor productivity and conversion metrics.
Manage pricing policy at the hotel.
Recruit, train, and develop high-performing sales and catering professionals.
Works directly with the Marketing department to increase sales and revenue.
Set clear performance expectations and accountability standards.
Conduct performance evaluations and coaching.
Foster a results-driven, collaborative team culture.
Utilize CRM, PMS, and sales automation tools to drive efficiency and data accuracy.
Ensure proper use of lead management and reporting systems.
Leverage analytics to improve pipeline management and forecasting.
Serve as primary liaison for sales and catering with corporate partners.
Prepare and present performance updates at asset and leadership meetings.
Support brand audits and compliance reviews.