Director of Rooms - Kimpton Banneker Hotel

Valor Hospitality Partners•Washington, DC

2d•$90,000

About The Position

The Director of Rooms purpose is to direct Guest Services, Housekeeping and Engineering phases of hotel daily operations, providing a superior service and product to the hotel’s guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the day-to-day labor and direct expenses ensuring the hotel meets financial expectations to ownership.

Requirements

Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred
A minimum of two-year experience in a related or management position.
Ability to perform critical analysis and manage wide-range of information.
Extensive knowledge of negotiating and sales procedures associated with the hotel industry.
Excellent oral, written and presentation skills that properly reflect the Foundation Image.
Listen effectively.
Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.
Communicate information and hotel services to management, staff and guests.
Ability to stand for extended periods of time.
Lift, pull, push, bend, and move items to support the hotel and outlets

Responsibilities

Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.
Responsible for setting hotel goals, both qualitative and quantitative.
Develop business and financial plans for hotel for operating departments including Guest Services, Housekeeping, and Engineering.
Monitor hotel performance per plan.
Devise and implement actions to ensure hotel’s performance to plan.
Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.
Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.
Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio.
Ensure appropriate forecasting systems are utilized.
Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.
Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns
Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.

Benefits

Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement