Director of Rooms
About The Position
Are you a dynamic and results-driven hospitality professional with a passion for delivering exceptional guest experiences? Look no further! Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence, and be a driving force in shaping memorable stays and exceeding guest expectations. If you thrive in a fast-paced, guest-centric environment and have a proven track record in rooms management, we want you on our team! Don't miss out on this incredible opportunity to lead a top-notch rooms division team and create exceptional guest experiences. Apply now and let your passion for hospitality, guest service, and operational excellence shine as the Director of Rooms. Join our team and be part of a journey filled with success, growth, and memorable moments!
Requirements
- Bachelor's degree in Hospitality Management or related field or equivalent experience
- Proven experience in rooms division management, preferably in a luxury hotel or resort
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Attention to detail and a commitment to maintaining high standards
- Proficiency in hotel property management systems (PMS) and related technology
- Strong analytical and problem-solving skills
- Flexibility to work irregular hours and weekends as needed
Responsibilities
- Oversee all aspects of rooms division operations, including front desk, reservations, guest services, and housekeeping
- Develop and implement strategic plans to enhance guest satisfaction and revenue generation
- Train, mentor, and inspire a team of rooms division professionals
- Ensure seamless check-in and check-out experiences for guests
- Monitor and maintain quality standards in rooms and public areas
- Collaborate with other departments to meet guest needs and expectations
- Manage budgets, forecasting, and financial performance of the rooms division
- Implement and maintain efficient operational processes and technology solutions
Benefits
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
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What This Job Offers
Job Type
Full-time
Career Level
Director
