Director of Rooms

HRI Hospitality • Pittsburgh, PA

7d • $94,000 - $120,000

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Requirements

• Bachelor’s degree in hospitality management or related field preferred. Combination of experience and education will be considered.
• 3–5+ years of progressive hotel rooms leadership experience required
• Previous Front Office or Housekeeping management experience required
• Experience in full-service hotel environment preferred
• Knowledge of hotel systems, service standards, and safety practice
• Strong leadership and people-management skills.
• Excellent communication and guest-service abilities.
• Ability to analyze data and implement performance improvements.
• Proficiency with computers and hotel property management systems (PMS).
• Ability to manage multiple departments and shift priorities.

Responsibilities

• Lead, coach, and develop Front Office and Housekeeping teams to deliver exceptional guest service.
• Oversee room operations, including cleanliness, room readiness, and inventory management.
• Monitor guest satisfaction, address service concerns, and implement improvement initiatives.
• Collaborate with leadership on budgeting, forecasting, and cost control for Rooms division.
• Ensure compliance with safety, security, and brand standards, including proper documentation and operational procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Director