Director of Revenue

Elitch Gardens Theme & Water Park•Denver, CO

1d•$100,000 - $115,000

About The Position

This position is responsible for the direction, efficiency and responsiveness of in-park operation departments including Food & Beverage, Catering, Retail, Rentals, Warehouse. This position also has oversight of in-park 3rd party vendor operations and relationships such as games, arcades and contracted F&B operators.

Requirements

Minimum of 5 years Revenue Management experience: Theme Park and Food and Beverage experience preferred
A BA/BS degree in Business Management or related discipline preferred
Demonstrated ability to accomplish goals through motivation and delegation as well as through established systems
Outstanding skills in organization, budget control and guest service
Excellent motivational, leadership and team building skills
Must have or be capable of acquiring a current ServSafe Food Handlers Safety Certification
Knowledge of Microsoft office applications preferred
Must possess strong safety awareness
Communicate and interact effectively and appropriately with all guests, co-workers and management
Ability to troubleshoot problems and present solutions for a variety of situations
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
General math skills including but not limited to basic algebra, addition, subtraction, multiplication division and the ability to read measurements
Commitment to company values
All job offers contingent on passing a criminal, drug, alcohol, and social security background check.
Must possess good oral and written English language and grammar skills.
Must be at least 18 years of age
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand for long periods of time, walk, use hands and fingers, handle, pick up and reach with arms. Occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, talk, hear, taste and smell. The employee must be able to lift and move up to 30 pounds frequently, and up to 50 pounds occasionally without injury. The employee must be able to distinguish color. The employee must have specific vision, depth perception and ability to adjust focus (if needed, corrective lenses must be worn while on duty). Possess normal or average corrected hearing. (Defined as 25 decibels or better in the frequency range 500 Hz-400Hz considered normal speech frequency range). If a corrected device is needed to achieve this range, it must be worn while on duty.

Responsibilities

Establish goals and objectives for departments and track follow-through to ensure attainment
Researches, analyzes and monitors projects to ensure adoption of best practices
Develop, review and maintain budgets with Department Managers in coordination with the Finance department and the General Manager
Assist and advise management on the introductory and ongoing training of seasonal team members to ensure the optimal guest experience in quality, service and efficiency
Ensure the cleanliness of all Revenue locations and assist in general park presentation and cleanliness
Ensure appropriate staffing levels to optimize guest satisfaction and cost efficiency
Develop menu items and concepts to achieve budgeted goals
Ensure that all Cash Handling Procedures are followed and enforced throughout the Revenue division
Ensure the safety of all team members and guests by creating department safety initiatives
Cooperate in a professional manner with all other department managers
Maintain all appropriate documentation
Participation in the Duty Manager program as assigned
Be a proactive member of the team
Must be able to work varied shifts, including holidays, nights and weekends
Other duties as assigned