Director of Revenue Cycle

Third Street Family Health Services•Mansfield, OH

37d

About The Position

Join a Mission-Driven Team Transforming Community Health Third Street Family Health Services is a regional Federally Qualified Health Center (FQHC) providing medical, dental, OB/GYN, pediatric, behavioral health, and community outreach services across 11 locations in north-central Ohio. Since 1994, our mission has been to deliver comprehensive health and wellness care that is accessible to all-improving lives through compassion, integrity, and accountability. We're seeking an experienced Director of Revenue Cycle to lead the financial operations that make our mission possible. This strategic leader will oversee all aspects of billing, coding, reimbursement, and revenue optimization across a multi-site community healthcare organization-ensuring that every dollar earned supports patient care and community impact.

Requirements

Bachelor's degree in healthcare administration, Business, Finance, or a related field required; Master's degree preferred.
7+ years of progressive leadership in healthcare revenue cycle management, ideally within an FQHC or multi-site healthcare organization.
Deep understanding of billing, coding, and reimbursement methodologies, with proven success improving KPIs such as clean claim rates and days in A/R.
Demonstrated ability to lead teams through change, coach staff, and foster collaboration across departments.
Proficiency in EHR/revenue cycle systems and strong analytical capabilities using financial and reporting tools.

Nice To Haves

CRCP, CPC, CCS, or CHFP.

Responsibilities

Lead and inspire: Oversee and mentor a talented team including billing, credentialing, and revenue staff: set clear KPIs, coach for performance, and build a culture of excellence and accountability.
Drive results: Ensure the efficient and compliant operation of the full revenue cycle- from patient registration and insurance verification to billing, A/R management, and denial reduction.
Strategic improvement: Analyze revenue data, trends, and performance metrics to identify opportunities for process optimization, cash flow improvement, and compliance with payer regulations.
Collaborate across teams: Partner with clinical, administrative, and finance leaders to align operational goals with organizational strategy.
Champion compliance: Maintain adherence to Medicare, Medicaid, commercial payer, and FQHC billing requirements.
Shape the future: Contribute to strategic initiatives that strengthen the financial sustainability of our growing health center.