DIRECTOR OF RETREAT SALES

CENTER FOR CHRISTIAN GROWTH INC • New Braunfels, TX

53d

About The Position

The Director of Retreat Sales position is a full-time position responsible for growing our retreat ministry program by securing group business that reflects the T Bar M mission. This position is responsible for developing and executing a sales strategy that achieves and exceeds monthly and yearly revenue and ministry goals as well as support the retreat ministry with an “all hands-on deck” mindset.

Requirements

• Evidence of a growing relationship with Christ
• Awareness and desire to deploy his/her spiritual gift(s) in this ministry
• Agreement with T Bar M’s Doctrinal Statement
• A strong sense of calling to T Bar M
• Whole-hearted support of T Bar M’s Vision, Core Values, and Mission.
• To interact, communicate, and present to team and customers/partners
• Understanding of hospitality industry with strong relational and sales skills
• Present a professional and relational demeanor at all times as a representative of T Bar M and our ministry
• Have excellent verbal and written communication skills
• Good “fit” for T Bar M Camps & Retreats
• Camp ministry is a lifestyle in which we subject ourselves to accountability with one another as we live in community together
• Ability to keep up with the pace of “camp life”
• Decisions and actions must consistently reflect the core values of our ministry
• A “team player” who maintains a collaborative attitude
• Ability to think ministry-wide by having a “T Bar M” mentality
• Ability to multitask; will manage several accounts at once and must be able to maximize our property calendar to increase revenue and serve our guests well
• Collaborative mentality: we are a team-based ministry
• Effective time-management skills and the ability to meet deadlines
• Adherence to budget restraints and ability to make decisions factoring in revenue potential
• Strong administration skills are a necessity, working with accuracy and attention to detail
• Knowledge of Microsoft Office Word, Excel and Outlook
• Ability to be flexible and adapt to change
• Bachelor's degree in marketing, sales, business, communications, ministry or non-profit management or related field
• Experience in ministry sales or in a related field

Nice To Haves

• Ministry experience preferred

Responsibilities

• Exemplify our relational approach to ministry by prioritizing and building relationships with potential and existing customers
• Make prospective customers feel heard, understood, and valued in a way that encourages them to book with us
• Maintain relationships with existing customers and develop systems and strategies that encourage them to continue doing business with us – makes booking with us easy and they feel like we value them and take care of their needs
• Be familiar with Retreat and hospitality industry to know how T Bar M can uniquely serve each inquiring group
• Respond to all inquiring retreat guests by phone, email or in-person visits, emphasizing care for their group and discernment about our ability to serve them well
• Develop and execute a sales strategy to ensure a full Retreat ministry schedule that meets revenue goals
• Responsible for ensuring Retreat revenue goals are met
• Responsible to ensure pricing is competitive and leads to meeting goals
• Work with Director of Retreat Coordinators to create new offerings/new ideas that meet current customer needs to increase inquiries
• Give leadership to process for filling “holes” in calendar for both New Braunfels and Lake Travis properties
• Develop and execute the strategy to ensure that schedule and space are maximized with group business
• Handle all incoming inquiries and use good judgment to determine best fit for each group
• As needed, identify ideal groups needed to fill model and contact potential groups through “outbound sales”
• Develop and execute retention and referral efforts
• Work with Director of Retreat Coordinators and Marketing to ensure groups want to rebook; lead efforts to retain and stay in touch with groups after their departure
• Work with Marketing to find avenues for Referral efforts to find new groups and lead process to get referrals
• Give leadership to Sales Administrative Assistant
• Communicate group needs to Sales Administrative Assistant in a way that ensures accuracy and timeliness for booking process that is professional and efficient
• Direct Sales Administrative Assistant on special projects and/or tasks (ie, rebooking groups, special outreach efforts, retention efforts)
• Contribute to and achieve annual ministry goals for Retreats set by CCG Leadership
• Contribute to overall ministry efforts by accomplishing tasks as needed within the ministry community

Benefits

• Compensation for this role will be competitive with the market for similar roles and responsibilities.
• This role does include T Bar M's competitive benefits package.
• This is a salaried position, non-commission based.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level