DIRECTOR OF RETAIL

Compass Group•New York, NY

10d•$100,000 - $110,000

About The Position

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job SummaryReporting to the Rapport General Manager, the Director of Retail leads the strategy, curation, and operations of the complimentary pantry snack program across Millennium sites. This role blends creative product selection with team leadership to deliver exceptional customer experiences while aligning with FLIK brand standards.

Requirements

Bachelor’s degree in Business, Retail Management, Hospitality, or related field.
5+ years of experience in retail, merchandising, or food & beverage programs.
Strong leadership across multiple locations with analytical, inventory, and vendor management expertise.
Creative, customer-focused mindset with a passion for exceptional experiences.

Responsibilities

Retail Curation & Merchandising Curate a snack and beverage assortment aligned with brand values, customer preferences, and seasonal trends. Partner with vendors to source innovative products and manage inventory, replenishment, and waste.
Team Leadership & Development Lead and develop pantry attendants through staffing, scheduling, performance management, and training to ensure strong product knowledge, merchandising, and customer service.
Program Strategy & Execution Set standards for presentation, cleanliness, and engagement. Use sales data and customer feedback to optimize performance and collaborate cross-functionally to support business goals.
Budget & Compliance Oversee budgets, cost control, vendor negotiations, and compliance with health, safety, and food handling regulations.