Director of Restoration Operations

Bosun•Fairfax, VA

45d•$90,000 - $115,000

About The Position

Our client is seeking a Director of Restoration Operations to join their organization, which provides cleanup and repair services for residential and commercial properties damaged by water, fire, mold, storms, or other disasters. This position will share responsibility for a $10 MM book of business to include Business Development, Sales, Scoping and Estimating, Rebuild operations and Final Collections. Above all, you will be responsible for leading a team that supports homeowners during significant crises. Their franchise network is dedicated to delivering the highest quality services across communities, towns, and cities throughout North America. With a synergy of excellence, expertise, and experience that is second to none, their passion for quality drives everything they do. This franchise location serves the Northern Virginia Area (Fairfax). Our Client is seeking an experienced Director of Restoration Operations to lead their rebuild department and drive strategic growth for their growth-oriented restoration company. The ideal candidate will possess a unique combination of extensive restoration expertise, business financial acumen, and experience leading a team to success. This role demands strong leadership skills and focuses on coaching, building, and mentoring team members to continue to succeed.

Requirements

Minimum 5+ years of restoration or construction experience
3+ years in senior management roles
Demonstrated experience in restoration or construction project management
Strong analytical skills with the ability to interpret complex financial data
Knowledge of cost accounting, cash flow analysis, and profitability metrics
Experience with contract negotiation and risk assessment
Proven track record of leading high-performing restoration or construction teams
Excellent written and verbal communication skills
Strong problem-solving abilities with exceptional attention to detail
Professional demeanor with clients, vendors, and insurance carriers
Foster a collaborative and positive work environment that encourages teamwork and accountability

Responsibilities

Lead and manage a team producing $10 MM in restoration projects ensuring profitability on every project.
Lead project teams, including 10 project managers.
Develop and implement standardized processes and best practices across all projects
Conduct regular project reviews and quality control inspections with meticulous attention to detail
Ensure compliance with restoration protocols, vendors, and adjusters.
Develop detailed project budgets and cost estimates using financial modeling techniques
Monitor project profitability and cash flow, implementing corrective measures when necessary
Analyze cost variances and prepare comprehensive financial reports for executive leadership
Negotiate contracts with subcontractors and suppliers to optimize project margins
Collaborate with the accounting team on project cost accounting and revenue recognition
Develop long-term strategies aligned with company growth objectives
Participate in estimate preparation and client presentations for new business opportunities
Build and maintain relationships with customers, vendors, and insurance carriers.
Mentor and develop team members.