Director of Restaurants

Turnberry Ocean Colony Master Association Inc•Sunny Isles Beach, FL

11d•Onsite

About The Position

Ensure the highest level of resident and guest satisfaction by delivering an exceptional five-star dining experience in an ultra-luxury residential environment. This position is responsible for overseeing all restaurants, lounge, in-residence dining, catering, and private event operations while driving operational excellence, financial performance, and brand prestige. The Director of Restaurants is dedicated to providing personalized service, cultivating strong resident relationships, and continuously improving service standards, efficiency, and profitability.

Requirements

8–12+ years of progressive restaurant leadership experience; multi-outlet or luxury hotel/residential experience preferred
Bachelor’s degree in Hospitality Management, Business, or related field preferred
Strong financial acumen with proven P&L management experience
Experience serving high-net-worth clientele with discretion and emotional intelligence
Exceptional communication, leadership, and conflict resolution skills
Extensive knowledge of luxury service standards, fine dining, and wine programs
Ability to work evenings, weekends, and holidays as required
Ability to stand and walk for extended periods
Ability to lift, carry, push, or pull up to 25–50 pounds as needed

Responsibilities

Oversee daily operations of all on-site restaurants, lounges, in-residence dining, catering, and private event services
Ensure impeccable food quality, presentation, and luxury-level service standards
Collaborate with the Executive Chef to develop seasonal menus and curated dining experiences
Build and maintain strong relationships with residents; anticipate preferences and deliver personalized service
Manage VIP dining requests, private events, wine dinners, and exclusive culinary experiences
Address resident concerns promptly, professionally, and with discretion
Develop and manage annual operating budgets and revenue forecasts
Monitor labor costs, food cost percentages, and overall outlet profitability
Analyze financial reports and implement strategies to improve performance and revenue growth
Recruit, train, mentor, and supervise Restaurant Managers and service leadership teams
Implement and maintain luxury service training programs and performance standards
Ensure staffing levels align with occupancy, demand, and seasonal trends
Maintain compliance with all health, safety, and labor regulations
Ensure alignment with established luxury brand standards and quality assurance programs
Foster a culture of professionalism, accountability, and excellence throughout the department