Director of Restaurants

Troon Golf, L.L.C.Indian Wells, CA
54d

About The Position

General Purpose: Directs and oversees all food and beverage facets within Kestrel, including service standards, beverage controls and costs, food controls and costs, event planning, and community relations.

Requirements

  • Bachelor's degree (BA) from a four-year college or university.
  • Minimum 3 years of experience in a similar role.
  • Food Safety and Applicable Sanitation Training
  • Alcohol Awareness Training
  • Expert level knowledge of P&L analysis.
  • Strong back of house experience in cost controls, and best in class kitchen operations.
  • Adequate culinary knowledge and menus planning.
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Must meet state age requirements for handling alcoholic beverages.
  • Working knowledge of wine, spirits and regional cuisines.
  • Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
  • Strong problem analysis and problem resolution skills.
  • Strong multi-tasking, organizational and time management skills to ensure a quick response to client needs.
  • High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy.
  • Strong written and verbal communication skills.
  • Strong leadership and people management skills.
  • Professional and courteous demeanor.
  • Ability to create high performance teams and to be a strong team player.
  • Demonstrate a strong commitment to company values.
  • Organizational development abilities with a strong focus on individual and team advancement.
  • Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook.
  • Ability to maintain effective financial accountability to the company and to the ownership.
  • Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back-office systems of a hospitality/food service environment.
  • Working knowledge of food and beverage service equipment and current trends.
  • Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendors.

Responsibilities

  • Ability to create and implement SOP's.
  • Drive culture that is congruent with brand standards and brand vision.
  • Foster community relations with residents, visitors, as well as city officials.
  • Actively drive traffic to the restaurant by creating and implementing proven sales building strategies.
  • Ensure compliance of labor law standards.
  • Attract new talent to the team.
  • Train, coach and develop team members and managers.
  • Staying aligned with different department heads and overall club leadership and vision.
  • Prepares and monitors annual budget, revenue goals and the expenses for Kestrel as well as generating various (weekly, monthly etc.) business volume forecasts and planning accordingly.
  • Daily tracking of all KPI's, while finding areas of opportunity for improving costs.
  • Participates with the Chef, Food and Beverage Managers and Catering Managers in the creation of menus to entice a variety of outlets including restaurant and banquets while incorporating a menu pricing structure that will support the bottom-line goals.
  • Continually researches vendor opportunities, pricing, service, and evaluates vendor relationships to the benefit of the facility.
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