Director of Residential Programs

KESHET•Highland Park, IL

7d•$85,000 - $97,750

About The Position

The Director of Residential Services is responsible for the successful administration and management of the clinical, budgetary and business operations of the program. This role serves as interdisciplinary team coordinator for residents and their families and facilitates the delivery of quality, appropriate services to residents according to the State of Illinois, CILA, and KESHET requirements. The Director of Residential Programs will supervise House Managers and clinical staff, while managing new program development. They are responsible for new home openings, state paperwork, and overseeing the transition for residents and families. They will be responsible for interviewing, assessing, and placing new residents into the home based on KESHET guidelines, policies, and procedures. The Director of Residential Programs oversees and participates in the development and delivery of services designed to further the abilities of adults with intellectual/developmental disabilities to live, learn and work in a more independent and inclusive manner. The Director of Residential Programs is responsible for direct support, administrative duties and management of staff in the designated program.

Requirements

Bachelor’s Degree Required
CPR Certified and DSP Training Required
Minimum 3 years opening CILA and residential homes, working at Director level
Previous experience in health care, human services, with intellectual/developmental disabilities required
Ability to use computers fluently (Internet, Word Processing).
Exceptional oral and written communication skills
Ability to professionally interface with our clients, families, and staff
Valid driver’s license and safe driving

Responsibilities

Plan the delivery of the overall program and its activities in accordance with the mission and the goals of KESHET
Develop new initiatives to support the strategic direction of the organization
Develop and implement long-term goals and objectives to achieve the successful outcome of the program
Work with CFO to develop an annual budget and operating plan to support the program
Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
Ensure that program activities operate within the policies and procedures of the organization
Ensure that program activities comply with all relevant legislation and professional standards
Develop goals and metrics to determine programs success and sustainability
Oversee the collection and maintenance of records on the team members of the program for statistical purposes according to the confidentiality/privacy policy of the organization
Oversee the process of recruit and retention
Ensure that all program staff receive an appropriate orientation and training
Work with HR to help implement organizational culture
Communicate with internal and external stakeholders to gain community support for the program and to solicit input to improve the program
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
Identify and evaluate the risks associated with program activities and take appropriate action to control the risks working with CFO, CEO, HR, QA, CPO as needed
Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework and recommend changes to enhance the program
Adhere to KESHET policies and procedures outlined in the policy manual, Employee Handbook, and other employee policies.