Director of Renewals

Idera, Inc.•Austin, TX

37d

About The Position

Idera, Inc. delivers B2B software tools that technical users trust most. Our portfolio spans database administration, application development, DevOps, and data management. Idera continues to grow rapidly through both organic expansion and acquisitions, and we are seeking a strategic, results-driven Director of Renewals to lead and scale our global renewals organization across multiple brands. Role Summary The Director of Renewals owns the global renewals and retention strategy across 8 Idera brands, leading brand managers and renewal representatives to consistently exceed renewal, retention, and expansion targets. This role is highly visible and partners closely with executive leadership, Sales, Finance, Product, Legal, and Customer Success. You will be accountable for forecasting accuracy, renewal execution, retention analysis, and proactive risk mitigation while motivating and developing high-performing teams. This role requires strong executive presence, advanced data fluency, and hands-on operational leadership including comfort working directly in Excel and Salesforce.

Requirements

5+ years leading B2B software renewals or revenue functions
Proven people leader managing multi-brand teams and managers
Expert in Salesforce forecasting, reporting, and pipeline management

Responsibilities

Own and execute the global renewals and retention strategy across 8 Idera brands
Lead, mentor, and motivate brand managers and renewal reps to meet and exceed business goals
Establish clear performance expectations, KPIs, and accountability across teams
Proactively identify organizational, process, and data blind spots before they impact results
Serve as senior escalation point for high-risk, high-value, or complex renewal situations Forecasting, Data and
Deliver accurate, executive-ready renewal forecasts with confidence and clarity
Articulate projections, risks, and scenarios to senior leadership and executive stakeholders
Own renewal pipeline health, including risk assessment, timing, and deal strategy
Conduct deep retention analysis to identify trends, churn drivers, and growth opportunities
Build and maintain Excel-based models, trackers, and analyses as needed (hands-on) Salesforce & Reporting
Act as a Salesforce reporting expert for renewals and retention metrics
Design, refine, and maintain dashboards, reports, and forecasting views
Ensure data integrity, pipeline hygiene, and consistent reporting across brands
Translate Salesforce data into actionable insights and executive-level narratives Execution & Cross-Functional
Drive on-time renewals, favorable contract terms, and expansion opportunities
Partner with Sales, Customer Success, Support, Product, Finance, and Legal to remove renewal barriers
Lead weekly/monthly forecast calls, pipeline reviews, and at-risk account discussions
Develop and scale renewal best practices, playbooks, and operating cadences
Influence pricing, term structures, and retention initiatives based on data and outcomes