Director of Racquets Programming and Member Experience
About The Position
Position Purpose: Offer outstanding service to members and guests in the Racquet Sports Department at Woodmont Country Club. Always seeking ways to enhance the member’s/guest’s experience and promote and provide all racquet sports, and any other requests made by members or guests. Standard Requirements Adheres to Club policy and procedures As an employee of the club, acts as a role model within and outside the Club Maintains a positive and respectful attitude Communicates regularly with supervisor about department issues Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time prepared to perform duties of position Maintains confidentiality of all data Meets department productivity standards
Requirements
- Excellent written and oral (English) communication skills required.
- Previous administrative work with very strong computer skills (proficient with all Microsoft products, emails, etc)
- Has tennis, pickleball, platform or padel experience (either playing or working in the environment).
- Minimum 5+ years of experience.
- Relevant certification for tennis, pickleball, platform and padel (USPTA/RSPA/USTA/PPA/PTPA)
Responsibilities
- Handles court, lessons, groups and clinics for the racquets center
- Assists with junior program (tennis and pickleball) where necessary
- Assists Director with events, programs, member tours, and other related elements for the racquets department
- Is proficient and effective in running the club reservation system, calendar of events and other administrative platforms related to racquet sports such as RacquetPass etc
- Handles member lesson and clinics charges in Club Essentials
- Handles re-string and re-grip orders when necessary
- Presents a clean and professional image and wears club provided clothing
- Promotes and sells tennis merchandise and services.
- Sets up and puts away balls, equipment and other racquets department items as necessary.
- Performs any and all other duties as assigned by Director of Racquet Sports.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
