Director of Quality & Performance

University of Arkansas for Medical Sciences•Little Rock, AR

About The Position

We are seeking a dynamic and results-driven Director of Quality Management and Performance Data to spearhead the strategic direction, operational excellence, and continuous advancement of our quality programs. This role is at the heart of our mission to elevate patient outcomes, ensure unwavering regulatory compliance, and cultivate a culture of high reliability and relentless improvement. The Director will be a transformative leader, shaping UAMS' quality management framework, aligning initiatives with institutional goals, and driving forward-thinking strategies that position UAMS as a beacon of clinical excellence. This is a high-impact role for a visionary leader who thrives in complex healthcare environments, excels at collaboration with diverse stakeholders, and is passionate about implementing innovative solutions to tackle challenges and seize opportunities in quality and performance improvement. The Director will not only ensure UAMS meets and surpasses regulatory and accreditation standards but will also harness the power of data and analytics to uncover insights, drive decisions, and foster a cycle of continuous enhancement. Working in close partnership with senior leadership, clinical teams, and cross-functional departments, the Director will champion initiatives that solidify UAMS' reputation as a leader in patient safety and healthcare quality

Requirements

Bachelor’s degree in a healthcare-related field (e.g., Nursing, PT, RT, etc.) with at least seven (7) years of clinical experience in an acute care hospital setting.
Exceptional leadership, organizational, and analytical skills with a focus on data-driven decision-making.
Proficiency in quality metrics, performance data analysis, and reporting.
Strong interpersonal, communication, and administrative abilities to collaborate effectively across disciplines and levels of staff.
Demonstrated ability to drive change through collaboration, professionalism, and a results-oriented approach.

Responsibilities

Develop and implement quality improvement programs to enhance patient care and operational efficiency.
Analyze data to identify trends and ensure compliance with standards (e.g., JCAHO, CMS).
Lead multidisciplinary teams and report performance metrics to senior leadership.
Oversee regulatory and accreditation processes, ensuring UAMS meets institutional priorities and strategic goals.
Manage external benchmarking programs (e.g., Vizient, CMS, NDNQI, NHSN, US News & World Report, Leapfrog) and maintain clinical registries, ensuring accurate data submission and optimized reporting platforms.
Collaborate with IT and Informatics to design information systems that support quality initiatives and automate data collection processes.
Work closely with the CQO Office, Nursing, and Service Lines to provide oversight, identify gaps, and address strategic improvement objectives.