Director of Quality Improvement (49243)
About The Position
The Director of Quality Improvement provides leadership and oversight for all research, evaluation, and quality improvement activities conducted by WestCare Illinois at Sheridan Correctional Center. This role works closely with the Senior Scientist of Evaluation and Outcomes, Regional Vice Presidents, and program staff to support program implementation, develop evaluation plans, oversee data collection, and conduct both quantitative and qualitative evaluations. The position is also responsible for producing evaluation reports in compliance with federal confidentiality, privacy, and professional standards. Essential job functions include those listed below.
Requirements
- Master’s degree in social sciences, criminology, or a related field is required.
- Minimum of two years of experience conducting research or program evaluation within correctional or other secure facilities
- Must be highly organized, detail-focused, and have excellent time management
- Must possess strong computer skills
- Excellent communication and interpersonal skills
- Ability to pass an Illinois Department of Corrections background check
- Ability to obtain and maintain OIG LEIE clearance
- Ability to pass pre-employment drug screening
- Ability to exercise good judgment and discretion
- Ability to work well in a team environment
- Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality
- Must have professional appearance and demeanor
- Ability to obtain and maintain CPR certification, first aid certification, and an annual tuberculosis test
Nice To Haves
- A PhD is preferred.
Responsibilities
- Serve as an evaluation consultant for WestCare Illinois’ Sheridan Correctional Center program.
- Design, implement, and monitor process and outcome evaluation workplans.
- Track program fidelity, including adherence to program models, assessment tools, and surveys.
- Assist administrative and program staff with the preparation of monthly, quarterly, and annual outcome and monitoring reports, ensuring accuracy and consistency.
- Establish and maintain centralized databases for required reports and evaluation data.
- Represent WestCare Illinois at quarterly Illinois Department of Corrections (IDOC) Quality Improvement meetings as needed.
- Train staff in evaluation procedures, evidence-based practices, curricula, and assessment tools, or coordinate such trainings as necessary.
- Collaborate with the Vice President of Corrections and Criminal Justice Business Development to support the development of new contracts.
- Provide evaluation findings, including client outcome data, to the Board of Directors, senior leadership, and program leadership as requested.
- Conduct staff education and training in research and evaluation topics in coordination with the Training Director.
- Develop and conduct research projects aligned with organizational priorities.
- Design, implement, and maintain statistical and research databases.
- Train and supervise research assistants as assigned.
- Assist in the development and refinement of departmental policies and procedures.
- Support WestCare Illinois' performance improvement initiatives.
- Design and develop questionnaires and surveys.
- Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
- Perform other related duties as assigned.
Benefits
- Please click the following link to view the available benefits for this position: https://westcare.link/ILSHER
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What This Job Offers
Job Type
Part-time
Career Level
Director
Number of Employees
1,001-5,000 employees
