Director of Quality and Compliance – Children’s Division

Seven Hills Foundation • Worcester, MA

13d • $70,000 - $77,000

About The Position

Director of Quality and Compliance – Children’s Division Seven Hills Foundation Salary: $70,000 to $77,000 Annually Lead with purpose. Drive excellence in care. Seven Hills Foundation is seeking an experienced and detail-oriented Director of Quality and Compliance to lead quality assurance and compliance operations across the Children’s Services Division . This key leadership role ensures programs consistently meet the highest standards of regulatory compliance, contractual accountability, and service quality. The Director partners with Foundation and Division leadership to strengthen systems that support continuous improvement, risk management, and the delivery of safe, effective, and person-centered care. Why Seven Hills? At Seven Hills Foundation, you’ll join a mission-driven organization dedicated to supporting children, families, and communities across Massachusetts and Rhode Island. We value integrity, respect, and innovation—and we’re committed to ensuring our services reflect the highest standards of quality and care. Join us in leading with integrity and shaping the future of quality and compliance in children’s services.

Requirements

• Education: Bachelor’s degree required; Master’s preferred in Human Services, Business, Social Work, Law, Public Health, or a related field.
• Experience: 5–10 years of progressive compliance experience in human services, healthcare, or child welfare. Familiarity with DCF, DEEC, and DESE regulations essential.
• Leadership: Proven success managing compliance programs, audits, and quality improvement initiatives.
• Skills: Strong analytical, organizational, and communication skills; ability to influence and build collaborative relationships at all levels.

Nice To Haves

• Professional compliance certification (CHC, CCEP) or clinical licensure; bilingual (Spanish/English) proficiency a plus.

Responsibilities

• Compliance Program Oversight: Develop, implement, and monitor a comprehensive compliance program for the Children’s Division that aligns with Foundation goals and regulatory requirements. Oversee internal and external audits, ensure timely corrective action, and maintain readiness for licensing and accreditation reviews.
• Regulatory and Accreditation Management: Ensure ongoing compliance with standards set by DCF, DEEC, DESE, DOE, Medicaid, and COA . Serve as a key liaison with state and federal agencies, ensuring documentation, reporting, and processes meet all applicable requirements.
• Quality Assurance and Continuous Improvement: Lead data-driven Continuous Quality Improvement (CQI) initiatives to assess performance, identify trends, and implement meaningful enhancements in care quality. Oversee quality review processes, including Case Record Reviews (CRR) and UCRR activities, ensuring accuracy, timeliness, and compliance integrity.
• Policy and Documentation Integrity: Direct the development, review, and maintenance of compliance-related policies and procedures. Ensure documentation systems, including EHR , meet regulatory, contractual, and ethical standards for clinical and administrative accuracy.
• Risk Management and Incident Oversight: Conduct compliance risk assessments and develop strategies to mitigate identified risks. Ensure prompt reporting, investigation, and resolution of incidents or compliance violations.
• Training and Education: Collaborate with Learning and Development to design and deliver compliance and quality training programs that promote accountability, integrity, and continuous learning across all levels of staff.
• Communication and Reporting: Analyze and present quality and compliance data to leadership to inform decision-making and improve outcomes. Effectively communicate Performance and Quality Improvement (PQI) findings across the division.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees