Director of Provider Recruitment and Retentio

So IL Health Care Foundation • Sauget, IL

4d

About The Position

The Corporate Director of Provider Recruitment & Retention is responsible for leading and executing a comprehensive, mission-aligned strategy to attract, recruit, onboard, and retain high-quality providers across the organization’s Federally Qualified Health Center (FQHC) system.

This role serves as a strategic partner to executive leadership, clinical leadership, and operational teams to ensure provider staffing aligns with patient access, quality outcomes, and long-term organizational sustainability. In addition to recruitment, this role owns provider retention initiatives, experience improvement, and workforce stability strategies across the full provider lifecycle, from candidate engagement through long-term retention

Requirements

• Ability to think strategically and apply sound judgment to support workforce planning and organizational goals.
• Strong communication and interpersonal skills to engage, influence, and support provider engagement and retention.
• Ability to clearly present information and build effective working relationships across all levels of the organization.
• Proficient in standard business software and data tools, with the ability to analyze information and maintain accurate records.
• Ability to adapt to change, manage multiple priorities, and work independently with minimal supervision.
• Demonstrates commitment to the organization’s mission, values, and a collaborative team environment.
• Exhibits high emotional intelligence, professionalism, and sound judgment in all interactions.
• Bachelor’s degree required, Master’s degree in Healthcare Administration, Human Resources, Business Administration, or a related field preferred.
• Minimum of 7–10 years of progressive experience in healthcare recruitment, provider recruitment, or workforce strategy.
• Demonstrated experience recruiting physicians and advanced practice providers.
• Strong understanding of provider workforce challenges, retention strategies, and healthcare operations.
• Proven ability to partner effectively with senior leaders and clinical stakeholders.
• Experience using recruitment metrics, workforce analytics, and data to drive decisions.

Nice To Haves

• Prior experience in an FQHC, community health center, or safety-net healthcare setting preferred.
• Familiarity with HRSA requirements, FTCA coverage, and mission-driven healthcare models preferred.
• Experience building or scaling provider recruitment and retention programs preferred.

Responsibilities

• Develop and lead a comprehensive provider recruitment strategy for physicians, advanced practice providers, dentists, behavioral health providers, and other licensed clinical roles.
• Manage full-cycle recruitment, including workforce planning, sourcing, interviewing, offer development, and acceptance.
• Partner closely with clinical and operational leaders to understand staffing needs, coverage models, productivity expectations, and growth plans.
• Build and maintain strong recruitment pipelines using national, regional, and mission-driven sourcing strategies.
• Oversee relationships with external recruitment firms, residency programs, academic partners, and professional associations.
• Ensure recruitment practices reflect FQHC mission, compliance standards, and workforce diversity goals.
• Design and lead provider retention initiatives focused on engagement, satisfaction, longevity, and performance.
• Partner with People Operations, Clinical Leadership, and Operations to identify drivers of provider turnover and implement targeted interventions.
• Develop provider experience touchpoints across the lifecycle, including onboarding, check-ins, feedback mechanisms, recognition, and career development.
• Analyze provider exit data, engagement surveys, and workforce metrics to inform retention strategies.
• Support initiatives related to provider well-being, burnout mitigation, and work-life balance.
• Oversee provider onboarding experience in collaboration with People Operations, Credentialing, Clinical Leadership, and Operations.
• Ensure onboarding processes are structured, timely, and aligned with clinical readiness, compliance, and organizational culture.
• Serve as a visible partner to new providers during early tenure to support integration and long-term success.
• Partner with executive leadership to support provider workforce planning, succession planning, and service line growth.
• Track and report key metrics including time-to-fill, vacancy rates, turnover, retention, onboarding timelines, and provider tenure.
• Prepare workforce and recruitment insights for executive leadership and Board-level reporting.
• Use data to forecast needs and proactively address staffing risks.
• Collaborate with Legal, Compliance, Credentialing, and Finance on provider contracts, compensation alignment, and regulatory requirements.
• Ensure recruitment and retention practices align with HRSA, FTCA, and other applicable FQHC regulations.
• Support credentialing and privileging processes as a strategic partner.
• All other duties as assigned.

Benefits

• Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents.
• Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses.
• Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits.
• Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options.
• Disability Insurance: Employer-paid disability insurance for eligible positions.
• 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting.
• Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday.
• Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child.
• Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director