Director of Programs (83606)

HomeFirst • Sonoma, CA

12d • Hybrid

About The Position

The Sonoma County Director of Programs, in partnership with the VP - Sonoma County, supports the planning, design, and implementation of services for individuals and families who are unhoused or at risk of becoming unhoused. Programs include, Interim Housing Program, Street Outreach programs, Sonoma Valley Rapid Rehousing program, Keep People Housed Sonoma Valley Prevention pilot, Landlord Recruitment Initiative in Petaluma. As HomeFirst explores services expansion in the Sonoma County area, new programing related to homeless services provisions may be added in the future. The Director of Programs is responsible for hiring and providing supervision and oversight to a team of management and direct service staff, as well as overseeing the development and execution of Policies and Procedures for their programs in alignment with funder and agency goals. The Director of Programs is accountable for performance toward housing outcome metrics addressing the length of time participants experience homelessness while in program, recidivism, and cumulative program exits or retention into permanent housing among others. The Director of Services is also accountable for managing programs accurately against their budgets.

Requirements

• Bachelor’s degree in Social Services or related field (Bachelor's degree may be substituted by 4 years of management experience, in addition to the requirement below)
• Minimum 5 years-experience in social services or non-profit sector
• Minimum 3 years of progressive management experience, overseeing staff and multiple programs
• 1 year of experience working in homeless services, management capacity
• Proficient in Microsoft Word, Outlook, and basic uses of Excel
• Valid CA driver’s license and insurance, and reliable transportation to use on the job
• Able to perform sedentary work; Able to lift up to 30 lbs. on occasion; Ability to use keyboard and read computer screens for extended periods; Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;

Nice To Haves

• Lived experience with homelessness preferred
• Experience developing relationships with community partners, including public and private organizations and agencies
• Bilingual in Spanish and bicultural preferred, not required

Responsibilities

• Works with VP -Sonoma County and the agency Executive Leadership Team to plan, deliver and monitor strategic plan goals and outcomes
• Works with VP – Sonoma County in visioning and applying for new program development, as well as developing operational plans for the program areas
• Facilitate collaborative decision-making regarding program development and implementation
• Works to expand and deepen the agency's external partnerships to ensure the highest level of service possible to those experiencing homelessness; Attends community meetings as needed and represents HomeFirst in a professional manner
• Responsible for the implementation and monitoring of services contracts and deliverables identified within multiple contracts
• Works in conjunction with the VP – Sonoma County and Program Managers on the oversight of all budget items related to programs assigned and development of yearly budgets; ensures programs facilitate spending in accordance with budgets;
• Responsible for maintaining compliance, contract reporting and data collection of assigned programs and contracts;
• In conjunction with the VP, CPO and CFO, coordinates all audit processes as required, and monitors all grants for compliance and accurate reporting, as well as timely correction of all compliance issues
• Ensures program areas assigned are aligned with local CoC efforts
• Ensure practices are in alignment with corresponding programs in Sonoma County County
• Builds and maintains positive working relationships with contract monitors ie. City, County, private funders
• With the VP – Sonoma County and agency Quality Control Department, support the monitoring, analysis and evaluation of program performance; generate regular data reports and support Program Managers in data literacy
• Researches best practices and programmatic upgrades as necessary; maintain awareness of trends nationally related to assigned program areas
• Shadow multiple program shifts, including overnight shifts to gain insight and identify areas for program improvement.
• Recruit, evaluate, and train Program Managers and when needed front-line staff, and assists them in the development of their team and professional growth
• Provides regular one to one supervision with team members as well as conducts team meetings
• Assists with personnel recruitment for 24/7 operations, interviewing, hiring, and employee separation as needed; ensures all programs are safely staffed, run and maintained
• Coordinate effective departmental communications, ensuring clear and consistent messaging
• Attends non-local meetings and conferences as required by grantors and agency.
• Attend all job-related meetings, including program staff meetings and agency-wide meetings.
• Represent the agency in public speaking events as requested.
• Participate in opportunities for learning and skill maintenance/development, including internal and external trainings and workshops.
• Assist with other duties assigned.

Benefits

• HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program.
• We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation.
• Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager