Director, Program Management W e are looking for a highly enthusiastic leader with exceptional communication skills, leadership abilities, program management process knowledge to lead and coach PM professionals. This role is key to shaping our future as we grow and scale our business. As the Director and leader of 15-20 staff in the Program Management Office (program management, subcontract program management, master scheduler and customer service representatives), you will have primary focus on ensuring customer satisfaction through maintenance of program schedules, on-time delivery, project status updates, and quality of deliverables while maintaining project margins, controlling program cost, and driving business plans. Key Metrics of Performance Accurately forecast, track and report contract revenue, program billing and invoice collections across all open programs Achieve program performance execution: on-time and on-budget at the program level Achieve and maintain department skill set/capabilities at average or above and adequately fulfill department resource gaps Improve and maintain customer satisfaction scores
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Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees