Director of Professional Development and Coaching

WHEDco Careers PageNew York, NY
2d$75,000 - $90,000

About The Position

WHEDco seeks a dynamic, mission-driven leader to serve as the Director of Professional Development and Coaching Services for the Home-Based Child Care Program. The Director will oversee the design, implementation, and continuous improvement of WHEDco’s provider training, technical assistance, and coaching services. This role ensures that home-based child care providers receive the support, tools, and guidance necessary to deliver high-quality care and to build strong, sustainable child care businesses. The ideal candidate is a collaborative, strategic thinker with deep knowledge of early childhood education, staff supervision, and professional development best practices.

Requirements

  • Master’s degree in a related field (e.g., early childhood, education, educational administration, social services) is required.
  • Minimum of 5 years of direct experience in early childhood settings (special education or general education), childcare home visitor, professional development coach, or childcare, including supervisory experience, is required.
  • Currently possess or eligible for NYS trainer and/or coaching credentials (T-TAP)
  • Profile in the Aspire Registry, New York’s early childhood workforce registry
  • Strong verbal and written communication skills, including ability to facilitate workshops and trainings in English and Spanish.
  • Demonstrated experience with designing and facilitating group learning for adults, informed by knowledge of and experience in adult learning theory
  • Ability to build relationships with and motivate stakeholders with diverse personalities and backgrounds.
  • Experience in MS Office suite (including Excel and PowerPoint) and excellent overall computer and database skills.
  • Experience creating presentations and marketing materials.
  • Proven ability and/or demonstrated work experience where maintaining confidentiality is critical and expected.
  • Ability to conduct home visits as needed to facilitate coaching
  • Available evenings and weekends, as needed, to facilitate sessions

Responsibilities

  • Review and improve training offerings by analyzing attendance, provider needs, and readiness for online learning.
  • Develop a monthly calendar of in-person and online trainings and design new trainings and webinars as needed.
  • Create online trainings and track provider participation, completion, and engagement.
  • Lead the design and delivery of coaching and technical assistance that align with program goals and quality standards.
  • Supervise and mentor home visitors and training staff in assessment tools and individualized service planning.
  • Review assessments, case notes, and service plans for accuracy, quality, and timely follow-up.
  • Facilitate bilingual professional development workshops, technical assistance, and individualized coaching.
  • Hold regular provider meetings or roundtables to share updates and support continuous improvement.
  • Strengthen provider engagement across all service areas and maintain strong relationships with stakeholders.
  • Maintain accurate participant records, assessments, and training documentation.
  • Support reporting requirements and contribute to program evaluation and self-assessment.
  • Collaborate with internal teams to support integrated service delivery when appropriate.
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