Director of Product

Owner•San Francisco, CA

9d•$270,000 - $310,000•Remote

About The Position

Owner is building the AI-first restaurant profit suite. Rather than a series of tool you have to learn and operate - we are the self-driving platform for success. You will lead all the restaurant facing product teams spanning POS, Payments, Mobile, Web, and AI-powered agent services, setting a unified strategy that drives revenue growth, operational excellence, and best-in-class guest experiences for thousands of restaurants and millions of diners.

Requirements

10+ Years Product Management Experience with 3+ years leading product managers or product teams
Directorâlevel product leadership with a track record of setting vision, driving outcomes, and scaling healthy teams.
Ability to get things done at scale: repeated examples of shipping highâquality products that improved core business metrics.
Excellent product sense: sharp judgment on where to invent versus simplify, with a high bar for usability, performance, and accessibility.
Deep customer empathy: strong qualitative research chops that translate into crisp priorities and thoughtful tradeoffs.
Strong data fluency: defines clear KPIs, integrates quantitative and qualitative signals, and updates conviction quickly.
Clear, structured communication that drives alignment across levels and functions.
Technical depth to engage on architecture, integrations, reliability, and constraints.
Experience in restaurant or retail operations, including mission-critical, in-store workflows
Familiarity with POS ecosystems, hardware-plus-software products, or offline-tolerant systems
Background in payments or fintech, including onboarding, reconciliation, disputes, or financial reporting

Responsibilities

Set clear multiâyear product visions and roadmaps, balancing nearâterm wins with durable platform bets.
Deliver reliable, intuitive experiences across inâstore and online workflows so operators move faster and guests have a consistently excellent experience.
Establish measurable goals and operating rhythms that tie team work to business outcomes like conversion, speed of service, retention, and revenue.
Drive rigorous discovery and fast, highâquality delivery, ensuring launches are wellâtested, clearly communicated, and easy to adopt.
Strengthen product quality bars for performance, accessibility, and usability across web, app, and inâstore surfaces.
Build and mentor a small portfolio of PM teams, up-leveling product sense, decision quality, and crossâfunctional collaboration.