This individual will be accountable for world-class product integrity. Use Product Quality as the central mechanism to mandate engineering, supplier, and repair data discipline, minimizing COPQ and maximizing customer experience. Scope: Strategy : Define and execute a multi-year strategy across the entire product lifecycle, from design gate to aftermarket service. Operations : Drive systemic improvements in key performance indicators (KPIs) related to product reliability, manufacturing yield, and operational efficiency across the global enterprise. Finance : Own and manage OPEX/CAPEX budgets to minimize COPQ and drive tangible cost reductions in warranty expense. Focus Area Design Quality : Mandate the enforcement of disciplined engineering processes. Ensure DFX principles are executed during NPI (New Product Introduction) to guarantee high yield. Global Partner : Lead all activities assuring quality and performance across the entire supply chain. Establish robust qualification, certification, and continuous improvement programs with external manufacturing and service partners to mitigate supply chain risk. Lifecycle Performance : Mandate that field failure and repair data is rapidly analyzed and translated into product and process improvements. Process Ownership & Compliance : Ensure all operations adhere to Quality Management Systems (QMS), regulatory compliance, and industry best practices. Drive a culture of continuous improvement (e.g., Lean, Six Sigma) throughout all operational groups.
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Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees