Director of Product Operations

Noom US • New York City, NY

2d • $170,000 - $230,000 • Hybrid

About The Position

As we continue to grow, we’re seeking a Director of Product Operations to evolve, manage, and scale how we plan and execute our ambitious product roadmap. Partnering directly with the Chief Product Officer, this high-impact role acts as both a strategic operator and chief of staff, enabling product excellence and organizational alignment. You will drive cross-functional collaboration, enhance product planning and lifecycle processes, and lead a growing team to help scale our product organization.

Requirements

• 6+ years of experience in product operations and/or product management, including at least 2 years in product operations or chief of staff-type roles.
• Proven expertise managing product operations in a multi-product environment.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively across teams, functions, and external partners.
• Strong ability to multitask and context-switch between executive-level strategy and operational execution.
• Excellent written and visual communication skills, with a particular strength in creating materials for executive and board-level audiences.
• Exceptional judgment around priorities, tradeoffs, and knowing when to say “no.”
• Demonstrated experience managing and mentoring teams, with strong leadership skills and the ability to inspire and elevate others to achieve high performance.

Responsibilities

• Serve as a key partner to the CPO, supporting product leadership and acting as chief of staff
• Lead and evolve Product Operations best practices, including structured Product Reviews (sync and async)
• Maintain tools, templates, and processes used by PMs for initiative conceptualization, socialization, and approval
• Ensure cross-functional visibility of the product pipeline, collaborating with Program Management and other stakeholders
• Track projects through idea, definition, and design phases to maintain momentum and adherence to checkpoints
• Act as a quality bar-raiser across the product org by proactively identifying issues and facilitating resolution
• Oversee procurement and renewal of product tools and software within the department budget
• Partner with Product and Data Science to define and maintain product success metric reporting strategies
• Organize and run product leadership team meetings, including agenda setting with the CPO
• Establish templates and practices for board and offsite materials
• Lead and grow the Product Operations team, fostering collaboration and career development

Benefits

• Noom offers a comprehensive and generous total rewards package. This generally includes a discretionary performance-based bonus, stock awards, healthcare, disability & retirement benefits, paid holidays and paid leave, and various wellness programs, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees