Director of Product Management- Personalization & Experience Platform

Expedia GroupSeattle, WA
1d$224,000 - $313,500

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Director of Product Management - Personalization & Experience Platform Introduction to the Team: We’re seeking a Director of Product Management to lead the vision and delivery of a platform that empowers teams across Expedia Group to create adaptive, personalized traveler experiences—without heavy engineering dependencies. This platform will provide low/no-code configuration capabilities, enabling internal teams to orchestrate and optimize experiences across multiple domains at global scale. Your mission: build a modular, configurable system that abstracts complexity, accelerates innovation, and ensures consistency across brands. This role requires strong platform thinking, technical fluency, and the ability to lead a team of product managers while influencing engineering, design, and data science to deliver a foundation that adapts to diverse traveler needs worldwide.

Requirements

  • 12+ years of product management experience, including 5+ years in leadership roles.
  • Proven success in building and scaling platform products that enable multiple product teams and support large-scale consumer experiences.
  • Strong technical fluency in platform architecture, API design, and low/no-code systems.
  • Experience with personalization, orchestration, or experience configuration platforms.
  • Ability to influence and collaborate across engineering, data science, and design teams.
  • Strategic thinker with a bias for action and a passion for enabling innovation through platforms.

Nice To Haves

  • Experience in marketplaces or personalization platforms.
  • Familiarity with adaptive UI frameworks, workflow orchestration, or modular design systems.
  • Prior experience at scaled tech companies or platform-centric organizations.

Responsibilities

  • Lead and mentor a team of product managers, fostering a culture of innovation and accountability.
  • Define and own the platform vision and multi-year roadmap for adaptive experience configuration and orchestration.
  • Deliver core capabilities—low/no-code tooling, orchestration layers, and APIs—that enable flexibility and speed for product teams.
  • Partner with engineering and ML teams to integrate personalization and optimization logic into configurable workflows.
  • Drive scalability, modularity, and performance, ensuring global applicability and compliance.
  • Establish governance and lifecycle management for templates, configurations, and orchestration logic.
  • Monitor industry trends in experience platforms, low/no-code systems, and adaptive UI frameworks to inform strategy.
  • Advocate for technical excellence, including modular design, observability, and responsible AI practices.
  • Influence investment decisions and platform strategy based on leverage and business impact.
  • Serve as a thought leader for platform-first product development, shaping best practices across the organization.

Benefits

  • full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey
  • medical/dental/vision
  • paid time off
  • Employee Assistance Program
  • wellness & travel reimbursement
  • travel discounts
  • International Airlines Travel Agent (IATAN) membership
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