Director of Product Management – Document Storage & Business Intelligence

CSI

About The Position

Shape the Future of Intelligent Banking Solutions At CSI, we’re building products that power financial institutions and help our customers operate smarter, safer, and more efficiently. We’re looking for a Director of Product Management to lead the strategy, execution, and evolution of our Document Storage and Business Intelligence product portfolio. In this highly visible player‑coach role, you’ll define product vision, drive measurable business outcomes, and lead a talented team of product managers—while remaining hands‑on with at least one product. This is an opportunity to influence direction, accelerate growth, and make a real impact across CSI and our customer community.

Requirements

10+ years of Product Management (or equivalent) experience in a product‑centric environment
Experience leading and developing product or technical teams
Strong familiarity with BSA/AML regulatory requirements
Bachelor’s degree or equivalent practical experience
Strategic and analytical thinker with strong business acumen
Excellent communication and stakeholder‑management skills
Proven leadership and decision‑making ability
Comfort operating independently in a consultative, self‑directed role
Strong relationship‑building skills across all levels of an organization
Travel up to 15%

Responsibilities

Own the end‑to‑end product strategy for our Document Storage and Business Intelligence offerings—from concept through delivery and ongoing optimization
Translate market needs, customer feedback, and regulatory requirements into a clear product vision, roadmap, and prioritized backlog
Establish a path to revenue growth and profitability across the full product line
Drive consistent delivery against the roadmap, targeting 90%+ feature delivery
Partner closely with Engineering, Compliance, Product Marketing, Sales, and Customer Support to ensure successful product launches and adoption
Collaborate with third‑party vendors and providers to extend and enhance product capabilities
Ensure products meet regulatory and compliance standards, including BSA/AML considerations
Influence SDLC processes and agile best practices to improve delivery outcomes
Serve as a trusted subject matter expert, providing consultative guidance to customers and stakeholders
Represent CSI as a product and industry leader in customer conversations, industry events, and thought leadership opportunities
Leverage market research and competitive insights to continuously refine product strategy
Lead, coach, and develop a team of Product Managers aligned to strategic objectives
Foster a culture of ownership, learning, and iteration
Support career growth, skill development, and high performance across the product team
Act as a change catalyst, influencing product thinking across the organization
Develop business cases and prepare budgets for senior leadership review
Manage assigned cost centers and ensure responsible expense control
Align product investments with long‑term business goals