Director of Product Management, Core Modernization

Ford Motor • Dearborn, MI

6d • Hybrid

About The Position

Ford Motor Credit Company (FMCC) is the Financial Services arm of Ford Motor Company and is headquartered in Dearborn, Michigan. Ford Credit Europe (FCE) is part of the Ford Motor Credit Company and headquartered in Dunton, UK. Ford Credit's business consists of financing Ford and Lincoln vehicles and services for Ford and Lincoln dealers, commercial customers and consumer/retail customers. Its business activities are concentrated in financing and leasing of automobile and software services. Ford Credit competes based on service and financing rate programs, including those sponsored by Ford. A key foundation of its service is providing broad and consistent purchasing policies for retail installment sale and lease contracts, and consistent support for dealer financing requirements across economic cycles. These policies have helped Ford Credit build strong relationships with Ford's dealer network that enhance competitiveness. Ford Credit also provides commercial financing and lines of credit to dealerships selling Ford Motor Company products. Ford Credit also owns Lincoln Automotive Financial Services, the arm that finances Lincoln vehicles. In this position... Ford Credit is looking for a Director of Product Management, Core Modernization to lead the vision, planning, and implementation of its Core Platform modernization efforts. This multi-year initiative aims to update Ford Credit’s essential platforms, such as originations, receivables, and servicing. The program encompasses all customer segments, including commercial, consumers, and internal client groups like Ford Motor Company.

Requirements

• Bachelor’s degree or combination of experience and education
• 12+ years of Product Management experience
• 6+ years of experience hiring, managing, and developing both individual contributors and leaders
• Experience engaging at an executive level internally with cross-functional groups
• Critical thinking/analytical leadership experience
• Experience presenting to senior executive audiences.
• Experience working in a matrixed team structure and influencing across product areas

Nice To Haves

• Proven leader in strategic product management and large-scale program delivery, driving innovation from development through deployment.
• Extensive experience implementing and scaling AI solutions that enhance customer and agent experiences and deliver measurable value.
• Skilled in communicating a compelling vision, inspiring collaboration and creativity among cross-functional, matrixed teams.
• Expert at identifying opportunities for operational excellence and influencing without direct authority.
• Holds a Master’s, MBA, PhD, or equivalent experience.

Responsibilities

• Drive Modernization Strategy: Lead the vision and roadmap for Core Modernization, transitioning legacy systems into scalable, AI-driven architectures that align with enterprise goals.
• Advance the Operating Model: Serve as a change agent to evolve the Product Operating Model, ensuring the organization is structured for rapid, iterative delivery using latest AI capabilities.
• Cultivate Talent: Build and mentor a high-performing team through active coaching, succession planning, and a culture of collaborative innovation.
• Orchestrate Transformation: Direct the end-to-end execution of large-scale programs, maintaining accountability for milestones, budgets, and all key program metrics.
• Cross-Functional Partnership: Collaborate with Engineering, UX, and Program teams to deliver user-centric internal capabilities that drive agent productivity and operational efficiency.
• Data-Driven Prioritization: Establish frameworks to gauge product success, using data and stakeholder feedback to prioritize "grow and run" business efforts effectively.
• Navigate Corporate Complexity: Unlock high-level roadblocks and align dependencies across global mission portfolios by building influential partnerships with senior leadership.
• Mitigate Systemic Risk: Proactively identify and resolve project risks and failures, ensuring transparent communication and alignment across global stakeholders and vendors.
• Scale Global Solutions: Coordinate cross-functional efforts to scale product capabilities across international markets while maintaining core platform integrity.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees