Director of Product & Design, SaaS Products
About The Position
We are seeking a Director of Product & Design to lead our SaaS product portfolio, including: Construction Loan Administration (CLA) CLA+ for Commercial Real Estate Deal Management Construction Financials Lien Waiver Management This leader will own portfolio strategy, execution velocity, and design excellence across these domains, while actively driving AI-powered product innovation and AI-enabled product development practices. You will lead Product Managers and Designers across these areas and partner closely with Engineering to accelerate both product delivery and intelligent automation across our platform. This role reports into executive leadership and requires a modern product leader who leverages AI tools to prototype rapidly, pressure-test ideas, and rethink workflows, not just incrementally improve them.
Requirements
- 8–12+ years in Product Management within B2B SaaS.
- Experience leading multi-product portfolios or complex platform ecosystems.
- Proven ability to scale PM and Design teams.
- Superior strategic thinking paired with operational rigor.
- Strong familiarity with modern AI tooling for product discovery and prototyping.
- Demonstrated ability to move quickly in growth-stage or scaling environments.
- Deep understanding of SaaS metrics (ARR, retention, expansion, usage, margin).
- Experience partnering closely with Engineering leadership to drive high-velocity delivery.
- Excellent communicator who can align executives and frontline teams around clear priorities.
Nice To Haves
- Experience in fintech, proptech, construction tech, or regulated workflows.
- Experience operating in mid-market and enterprise SaaS motions.
- Familiarity with workflow-heavy, compliance-driven products.
Responsibilities
- Portfolio Strategy & Business Ownership Define and drive the multi-year product vision and strategy across Built’s SaaS portfolio.
- Own portfolio-level prioritization, sequencing investments to maximize customer value and revenue impact.
- Identify and prioritize AI-enabled opportunities to simplify workflows, reduce manual processes, and increase customer leverage.
- Partner with Finance and GTM to align product strategy with revenue, retention, and margin goals.
- Evaluate build vs. buy vs. partner decisions.
- Execution & Operating Model Establish and maintain a clear operating cadence across product and design.
- Ensure roadmaps are outcome-driven, not output-driven.
- Balance innovation, customer commitments, and platform health.
- Drive strong product discovery practices and measurable delivery discipline.
- Team Leadership Lead and develop Product Managers and Designers across domains.
- Coach PMs to operate as strategic business owners, not backlog managers.
- Elevate design quality, user research rigor, and UX consistency across products.
- Build a culture of accountability, velocity, and customer obsession.
- Cross-Functional Partnership Partner deeply with Engineering leadership to ensure strong technical strategy alignment.
- Work with Product Marketing and Revenue to ensure launches are crisp and impactful.
- Collaborate with Customer Success to ensure voice-of-customer insights drive prioritization.
Benefits
- The rare opportunity to radically disrupt a $1.5T industry
- Competitive benefits including: uncapped vacation, health, dental & vision insurance
- 401k with match and expedited vesting
- Robust compensation package, including equity in the form of stock options
- Flexible working hours, paid family leave, ERGs & Mentorship opportunities
- Learning grant program to support ongoing professional development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
