Director of Process Engineering

Anza Mortgage Insurance Corporation • McLean, VA

8d

About The Position

Anza is seeking a Director of Process Engineering and Optimization to lead the creation and strategic direction of the Process Engineering and Optimization function. This role will establish the department as a critical internal service organization to other departments within the company. The primary mission is to drive the adoption and implementation of end-to-end process automation and orchestration to ensure repeatability, performance visibility, auditability, and scalability across all aspects of the growing mortgage insurance platform, ensuring alignment with Anza's overarching business goals while maintaining regulatory compliance, operational control, and cost discipline.

Requirements

• Describe the experience and attributes of the ideal candidate

Responsibilities

• Strategy and Alignment: Collaborate with senior management to set strategic plans and objectives for process automation and optimization, ensuring tight alignment between process engineering goals and Anza's overall corporate strategy. Direct the activities of the Process Engineering functional area, leading teams to develop new methods and solve complex, undefined issues. Ensure that enterprise process architecture directly supports Anza’s corporate strategy, regulatory obligations, capital discipline, and growth objectives. Lead the resolution of complex, cross-functional, and undefined operational challenges by designing scalable, auditable, and resilient workflow systems.
• Department Establishment: Define and build the Process Engineering and Optimization department from the ground up, including its operating model, governance standards, and performance metrics, with a focus on delivering value to internal stakeholders. Recruit, develop, and lead high-performance teams while ensuring resources are deployed effectively to deliver measurable operational, regulatory, and financial value.
• Process Orchestration and Automation: Lead the successful adoption and implementation of end-to-end process automation and orchestration initiatives, creatively redesigning and optimizing procedures across all business functions. Ensure automated workflows meet stringent requirements for repeatability, auditability, performance visibility, and scalability.
• Control-by-Design & Audit Readiness: Embed control requirements, separation of duties, exception handling, and QC touchpoints into process design. Ensure workflows are defensible under PMIERs, GSE expectations, SOC 2, state insurance regulation, and internal risk governance.
• Requirements and Execution: Implement a strong operational mindset and requirements gathering capabilities to effectively translate Anza’s business strategy into actionable process plans and engineering requirements.
• Operational Efficiency & Scale Economics: Design productivity models, unit cost benchmarks, straight-through-processing targets, and cycle-time standards. Identify bottleneck drivers and engineer permanent elimination strategies. Serve as the central authority for cross-functional workflow alignment and handoff architecture.
• KPIs: Establish enterprise performance reporting tied to automation, throughput, quality, and cost metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed