Director of Primary Care

Thedacare • Neenah, WI

11d • Onsite

About The Position

The Director, Primary Care provides strategic execution and operational leadership of ThedaCare primary care clinics. Works across ThedaCare with dyad of medical leadership to establish and maintain a successful program with the goal of a market competitive comprehensive program that attracts patients and providers/team members. Is responsible for identifying and executing a plan that supports customer service, quality, safety, and financial metrics along with creating an environment that focuses on team member and provider engagement, process improvement, and workplace safety. Works with physicians and executive leaders in the development/execution of growth strategies, achievement of targets, and quality outcome improvement aligned with ThedaCare accountable care organization, clinically integrated network, and population health strategic direction.

Requirements

• Bachelor’s degree in healthcare, hospital administration, business, or related field
• Eight years of progressive responsibility in a leadership position
• Five years of leadership experience to include leading teams and/or projects

Responsibilities

• Provides strategic planning, program development, labor management, and overall operational administration of the department.
• Effectively directs team members in a manner consistent with ThedaCare policies and values.
• Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.
• Oversees and ensures accuracy of time and attendance and payroll practices.
• Develops a comprehensive business/operation plan to facilitate the growth of the service line in alignment with ThedaCare goals and industry excellence.
• Directs practice leaders and interdisciplinary team members in the overall planning, development, coordination, and implementation of a comprehensive strategy.
• Is accountable for volume growth, clinical and financial management, improving quality outcomes, and increased customer satisfaction for physicians and patients.
• Works closely with medical directors, physician leaders, and others within the clinically integrated network to enable the successful development, delivery, and growth of the primary care program and services.
• Serves as a liaison to other institutions and the community.
• Develops the leadership team and supports leader succession planning efforts through primary care.
• Develops strong and lasting relationships with providers associated with the delivery of primary care, including referral relationships.
• Ensures compliance with regulatory agencies governing health care delivery and rules of accrediting bodies by continually monitoring programs and initiating required changes or improvements.
• Is responsible for development and management of operating and capital forecasting and budgets, ensuring that capital requests are appropriate to further develop the service line.

Benefits

• Lifestyle Engagement
• e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability
• e.g. minimal or zero copays, team member cost sharing premiums, daycare

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees