Director of Presales & Solution Design

Anatomy IT•Charlotte, NC

2d•Remote

About The Position

The Director of Presales and Solution Design leads the team responsible for discovery support, solution architecture, scoping, and quoting across all revenue categories, including Licensing, Software, Hardware, Professional Services, and Managed IT/Monthly Recurring Revenue solutions. This role ensures Anatomy IT delivers solutions that are technically sound, financially viable, and operationally supportable. It is a working leadership position. The Director is expected to lead, coach, and establish standards while remaining hands on in complex, high value, or high-risk opportunities.

Requirements

Prior experience working within a Managed Services Provider environment is required
Direct exposure to recurring revenue models and managed services constructs is required
Customer facing at an executive level with strong presentation skills
Experience scoping across hardware, software, licensing, professional services, and MRR offerings is required
Candidates without MSP experience will not be considered

Nice To Haves

Experience within an MSSP or security focused MSP environment
Leadership of presales, solution architecture, or quoting teams
Strong commercial and margin discipline in a services led business
Ability to operate effectively as both leader and individual contributor
Experience supporting healthcare-focused technology services organizations, particularly in healthcare IT, cybersecurity, or other regulated environments
Strong understanding of healthcare operational, security, and compliance requirements and how they influence solution design, pricing, and delivery
Familiarity with healthcare buyer personas, including VP of IT, Director of IT, CIO, Compliance leadership, and executive stakeholders
Experience working with or managing strategic technology partners, vendors, and alliances within an MSP, MSSP, or adjacent services model
Demonstrated experience governing complex service portfolios, including scope definition, pricing guardrails, margin management, and lifecycle decisions
Working knowledge of cybersecurity and managed services portfolios, such as MDR, EDR, email security, vulnerability management, security awareness training, compliance services, cloud infrastructure, and managed IT services

Responsibilities

Presales and Solution Design Leadership
Lead, coach, and develop the presales and quoting team
Establish clear standards for solution quality, scope integrity, and pricing discipline
Drive consistency across licensing, software, hardware, services, and managed offerings
Serve as the senior escalation point for solution design and scoping decisions
Partner closely with Sales on deal strategy and technical positioning
Directly participate in discovery, scoping, and solution design when required
Scoping and Commercial Discipline
Own quote accuracy, turnaround time, and proposal quality
Ensure solutions meet margin, profitability, and risk standards
Identify and correct pricing inconsistencies and margin leakage
Govern nonstandard solution requests and exception handling
Balance speed, accuracy, and financial performance across opportunities
Solution Governance and Standards
Define supported solution structures, configurations, and guardrails
Reduce unnecessary solution complexity and variability
Improve repeatability and scalability of offerings
Ensure alignment between pre-sales designs and delivery capabilities
Maintain clarity on standard versus exception-based solutions
Cross Functional Alignment
Partner with Sales leadership to accelerate and de risk opportunities
Align with Service Delivery to ensure solutions are deployable and supportable
Collaborate with Finance on cost inputs, pricing models, and margin expectations
Work with Revenue Operations on tooling, workflow, and process efficiency
Support Marketing with clear articulation of solutions and value propositions
Partner and Vendor Coordination
Ensure partner and vendor choices align with solution strategy and standards
Reduce vendor driven complexity and delivery friction
Support presales effectiveness through strong partner engagement