Director of Pool and Recreation

Salamander Palm Beach Employer LLC•Palm Beach Gardens, FL

About The Position

Design, develop and implement developmentally appropriate children’s programs. Utilize safe, fun, interactive and hands-on activities that provide learning as well as entertainment. Include programs designed solely for children and programs for families. To ensure that the activities are operating in a smooth and professional manner at all times. To ensure that all associates are appropriately trained. Formulate, maintain and supervise all departmental policies, procedures, regulations and standards, within established guidelines, while striving toward total member/guest satisfaction.

Requirements

Four-year college degree in education/recreation field or combination of education and experience preferred.
Two years’ experience in working in and creating youth programs.
CPR certification is required.
Community First Aid is required.
Report to work on time with proper uniform.
Must have strong interpersonal and organizational skills.
Proficiency in Microsoft Office applications.

Responsibilities

Responsible for supervising the efficient and professional running of the Activities programs.
Ensure all resort member/guest requests and satisfaction is of utmost importance.
Handle resort, members’/guests’ issues immediately and effectively.
Lead by setting a superior example in carrying out all responsibilities and duties.
Provide “Above and Beyond” hospitality towards all resort members/guests.
Be highly familiar and adhere to all Crescent policies, procedures and standards.
Assist all associates with questions and/or problems which might occur.
Create a productive and positive atmosphere at all times; have a good relationship with all associates and all departments.
Obtain and maintain knowledge about events, promotions, etc.
Develop knowledge about frequent resort members and/or resort guests.
Ensure all associates are very familiar with all aspects and areas of the Resort. Activities program attendants are considered outside concierges.
Be familiar with all emergency plans and be able to act upon them.
Ensure that the work area is always clean, neat and organized.
Constantly ensure daily resort member/guest charges are accurate and member and/or room numbers are confirmed on Daily Room List.
Ensure that all supplies for Activities programs are well maintained.
Ensure all necessary equipment is working properly.
Notify Maintenance or IT of any issues in responsible areas or Resort wide when noticed.
Hire, train and develop staff.
Continuously research new ideas, programs, etc.
Work with Conference Services on groups/events to ensure all necessary information is received in order to accurately give childcare quotes.
Work with Conference Services to ensure all rooms, equipment and supplies necessary for scheduled groups/events are accurately prepared for and supplied.
Review weekly schedule and adjust according to occupancy and budget.
Responsible for maintaining financial records pertaining to Activities.
Oversee Kids’ Club, Activities including assisting with staffing, purchasing, budgeting and programs.
Plan, organize, execute and oversee all daily recreational activities.
Ensure that all SOP’s are up-to-date and adhered to.
Prepare, submit and review budgets
Ensure all necessary supplies for Activities are stocked and order as needed.
Full-Time Management position that requires a flexible schedule ability to work weekends and holidays. A varied schedule.