Director of Plastic Surgery Operations

AQUA DERMATOLOGY MANAGEMENT LLC•Palm Beach Gardens, FL

16h

About The Position

AQUA Dermatology is devoted to its patients by delivering leading-edge care. We have a heart for service, a passion for our communities, and a never-ending commitment to excellence in all that we do. We have the privilege of making a global impact by providing medical services in underserved communities throughout the world and we offer comprehensive dermatology services including medical dermatology, skin cancer surgery, and cosmetic services. Our physicians are committed to lifelong learning in a quest to deliver the most leading-edge treatments and procedures available. At AQUA Dermatology we are devoted to supporting your growth with opportunities in multiple locations and partner practices throughout Florida, Georgia and Alabama. We are currently seeking a Director of Plastic Surgery Operations that will oversee the day-to-day operations, business performance, and patient experience across multiple Plastic Surgery clinic locations. Serve as the key operational leader, ensuring consistency, efficiency, and excellence in clinical and administrative functions. Ensure compliance, safety, and regulatory adherence within onsite operating rooms (ORs) across all locations. Work closely with physicians, staff, and senior leadership, supporting growth, compliance, and patient satisfaction within the plastic surgery service line.

Requirements

High School diploma or general education degree (GED) plus 5 years of relevant experience with management experience preferred.
Ability to travel regularly between clinic locations.

Nice To Haves

Strong knowledge of operating room compliance, accreditation, and regulatory standards preferred.
Proven leadership skills with the ability to manage and inspire diverse teams across multiple locations.
Excellent communication, organizational, and problem-solving skills.

Responsibilities

Oversee daily operations across multiple plastic surgery clinics, ensuring smooth, efficient, and standardized processes.
Implement and monitor performance metrics, workflows, and best practices to optimize efficiency and quality of care.
Coordinate scheduling, patient flow, and operating room availability to maximize utilization and minimize downtime.
Recruit, train, and mentor clinical and administrative staff, fostering a culture of collaboration, accountability, and excellence.
Conduct regular staff meetings, performance evaluations, and professional development initiatives.
Ensure compliance with HR policies and labor regulations.
Assist in development and monitor clinic budgets, financial goals, and revenue performance.
Track and analyze KPIs such as patient volumes, surgical cases, collections, and operating expenses.
Identify opportunities for growth, efficiency improvements, and cost containment.
Provide oversight and guidance for patient coordinators, ensuring effective consult-to-surgery conversion processes, transparent pricing communication for both cash-pay and insurance-based procedures, and accurate preoperative scheduling.
Coordinate relationships with local hospitals and ambulatory surgery centers (ASCs) for procedures exceeding in-office surgical capabilities, ensuring credentialing, block time, and continuity of patient experience.
Collaborate with physicians and leadership to implement service line growth strategies.
Enhance patient engagement and satisfaction through streamlined processes, staff training, and service excellence initiatives.
Support marketing efforts, community outreach, and referral relationships to drive new patient acquisition.
Ensure adherence to OSHA, CMS, AAAASF, and state-specific regulations for ambulatory surgery settings.
Partners with physicians, nursing staff, and compliance officers to maintain surgical safety, infection control, and quality standards.
Develop and enforce policies for OR protocols, documentation, emergency preparedness, and incident reporting.
Lead audits, inspections, and corrective action plans to maintain continuous readiness for accreditation and regulatory surveys.
Oversee small office-based surgical procedures performed by plastic surgeons within dermatology offices, ensuring sterile technique, equipment readiness, and adherence to office-based surgery safety standards.
Oversee overall compliance across clinics, including HIPAA, risk management, and patient safety initiatives.
Monitor patient outcomes and satisfaction, implementing continuous improvement strategies.
Collaborate with compliance and quality teams to ensure robust internal controls and reporting structures.