Director of Philanthropic Partnerships

COMMUNITY SERVICE SOCIETY OF NEW YORK•New York, NY

23d•$135,000 - $142,000•Hybrid

About The Position

THE COMMUNITY SERVICE SOCIETY OF NEW YORK (CSS) HAS WORKED WITH AND FOR NEW YORKERS SINCE 1843 TO PROMOTE ECONOMIC OPPORTUNITY AND CHAMPION AN EQUITABLE CITY AND STATE. WE POWER CHANGE THROUGH A STRATEGIC COMBINATION OF RESEARCH, DIRECT SERVICES, AND ADVOCACY TO MAKE NEW YORK MORE LIVABLE FOR PEOPLE FACING ECONOMIC INSECURITY. BY EXPANDING ACCESS TO HEALTH CARE, AFFORDABLE HOUSING, EMPLOYMENT, DEBT ASSISTANCE, AND MORE, WE MAKE A TANGIBLE DIFFERENCE IN THE LIVES OF MILLIONS. THROUGH RIGOROUS RESEARCH, FRONTLINE SERVICES, AND BOLD POLICY ADVOCACY, CSS TRANSFORMS INDIVIDUAL STRUGGLES INTO COLLECTIVE POWER FOR NEW YORKERS, TURNING EVERYDAY EXPERIENCES INTO EVIDENCE THAT DRIVES REAL REFORM.CSS IS SEEKING A SALESFORCE ADMINISTRATOR TO SUPPORT THE DAY-TO-DAY CONFIGURATION, DATA QUALITY, USER SUPPORT, AND CONTINUOUS IMPROVEMENT OF OUR SALESFORCE ENVIRONMENT. THIS IS AN EXCELLENT OPPORTUNITY FOR A SALESFORCE ADMINISTRATOR WHO ENJOYS PROBLEM-SOLVING, COLLABORATING WITH NON-TECHNICAL STAFF, AND HELPING TEAMS USE DATA TO ADVANCE IMPACT. WE'RE SEEKING A DYNAMIC AND ENTREPRENEURIAL FUNDRAISER WHO UNDERSTANDS THAT PHILANTHROPY IS PARTNERSHIP. AS OUR DIRECTOR OF PHILANTHROPIC PARTNERSHIPS, YOU’LL CULTIVATE RELATIONSHIPS WITH DONORS WHO SHARE OUR VISION OF A MORE EQUITABLE NEW YORK—ENGAGING THEM NOT JUST AS FUNDERS, BUT AS CO-STAKEHOLDERS IN SOCIAL CHANGE. THIS IS MORE THAN A FUNDRAISING ROLE. YOU'LL STEWARD TRANSFORMATIONAL GIFTS ($15,000+) AND PLANNED GIVING COMMITMENTS THAT FUEL OUR WORK FOR GENERATIONS TO COME. YOU'LL BE THE ARCHITECT OF DONOR EXPERIENCES THAT INSPIRE, EDUCATE, AND ACTIVATE—UTILIZING PHILANTHROPY AS A DRIVER OF SOCIAL CHANGE.

Requirements

Bachelor’s Degree required.
Minimum of 12+ years of proven success in individual, major donor and planned giving fundraising, including planned giving and major donor stewardship, working with Board of Trustees
Deep expertise in cultivating, soliciting, and closing six-figure+ gifts
Demonstrated experience with sophisticated planned giving vehicles (IRAs, trusts, bequests, stock/real estate donations, annuities)
Track record of building and managing donor portfolios with measurable results
Experience working effectively with board members, key stakeholders and organizational leadership in high profile environments.
Event organization, management, and/or producing experience.
Key understanding of donor management, benefit fulfillment, and an emphasis on “moves management”.
Event planning and execution experience that creates memorable donor experiences
Strategic thinking paired with meticulous execution
Exceptional writing and communication skills that can inspire and compel giving, and navigate complex donor relationships
Relationship-building mastery grounded in authenticity and active listening
Project management excellence with the ability to juggle multiple priorities seamlessly
Technical proficiency in Salesforce, DonorSearch, Instrumentl, Active Campaign, and Microsoft Office Suite and other CRM software, and project management platforms
Research acumen for identifying and qualifying prospects
Ability to travel to meet with donors, funders, attend conferences or convenings

Responsibilities

Manage planned giving and major donor fundraising strategy, outreach, solicitation and ongoing reporting, as well as updating and maintaining CSS’ Salesforce database.
Develop and manage your own portfolio of major and planned giving donors, treating each as a valued partner in our mission
With a data-driven mindset, build and design innovative strategies for major gifts and planned giving outreach to new prospects and current donors.
Conduct strategic outreach, cultivation, and solicitation that moves donors through the giving pipeline with authenticity and purpose
Design personalized stewardship experiences including program visits, intimate convenings, and relationship-building meetings that deepen commitment
Develop and execute comprehensive major gifts and planned giving strategies that align with organizational priorities
Conduct sophisticated prospect research to identify and qualify potential major donors
Build robust pipelines in partnership with the Director of Individual Giving and Events, and the Vice President of Development
Create compelling communications—from acknowledgment letters to campaign materials—that tell CSS's story with power and precision
Partner with the CEO, VP of Development, Board Trustees, and Honorary Life Trustees on high-level donor engagement and follow-up needs.
Provide strategic counsel and follow-up support for leadership-driven fundraising initiatives
Serve as the subject matter expert on planned giving vehicles including bequests, charitable trusts, IRA rollovers, and complex asset donations
Oversee all major and planned giving operations in Salesforce, ensuring impeccable data integrity, donor tracking and reporting
Contribute to digital strategy including website content, social media, and email and direct mail campaigns
Manage the stewardship process and development calendar with precision, ensuring no engagement opportunity is missed
Identify and research opportunities for cultivation events, donor briefings, campaigns, and similar special meetings to cultivate and solicit financial support from individuals capable of major impact giving.
Plan and execute major and planned giving donor cultivation and fundraising events and assist in the execution of larger CSS benefit and appreciation events (in partnership with the Director of Individual Giving and Events and/or the Vice President of Communications)
Develop constructive and effective relationships within the development team and across all departments within the organization and contribute to the overall positive working environment.