Director of Pharmacy Operations - ME, NH, VT

UnitedHealth Group•Portland, ME

1d•Onsite

About The Position

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Director of Pharmacy Operations will be responsible for aligning pharmacy programs and day to day operations at multiple pharmacies around the needs of our customers. This will require listening to our clients’ needs and creating a great customer experience. This individual will need to think of large scale out of the box solutions and innovative ways to continually grow our business. The Director will need to develop, retain and acquire top talent to meet the evolving needs of the business. This individual will be a servant leader who invests in creating an inclusive environment that fosters innovation, employee development and a highly engaged, top performing leadership team and workforce. There will be a multiple level of stakeholders, complexities, compliance adherence and balancing priorities amongst several different locations. This field-based position will oversee pharmacy operations in the states of Maine, New Hampshire, and Vermont, and must live in the region or in a neighboring state.

Requirements

7+ years of pharmacy operations experience
5+ years of leadership experience
Proven adherence to the highest ethical standards
Ability and willingness to travel up to 75%25

Nice To Haves

Pharmacy degree
3+ years of multi-site pharmacy operations leadership experience
Proven exceptional interpersonal and communication (verbal, listening) skills
Proven high level of business acumen

Responsibilities

Provide strategic direction and manage the operations across multiple pharmacies
Invest time with multiple clinic partnerships to develop and enhance the relationships
Develop innovative ways to capture new patients and overall business growth
Collaborate well with internal business partners and vendors to communicate strategic vision to provide more value-add partnerships
Act as a Talent Steward by motivating and developing a high-performance management team; attract, recruit, and retain world-class talent
Lead efforts and model behaviors that encourage maximum team performance and engagement
Create a culture that promotes inclusion, diversity, fostering innovation, collaboration and employee development
Ensure all pharmacy operational standards are in compliance with local, state and federal regulations and follow the Board of Pharmacy protocol
All the financial performance and budget at the assigned region
Comply with all HIPAA rules and regulations
Ensure security measures are taken to avoid theft or loss within pharmacy sites
Serve as liaison between Genoa and the Community Mental Health Centers we serve