Director of People

nitra • New York, NY

23d

About The Position

Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.

Nitra offers physicians and medical clinics around the country credit and expense management products they crucially need, as well as a medical supply marketplace, in an all-in-one platform powered by machine learning technologies.

Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Plaid, and Goldman Sachs. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.

We're looking for:
A Director of People to own and scale our people function during a critical phase of growth. This role will partner closely with company leadership and hiring managers across Sales, Product, and Operations to align talent strategy with business goals, build high-performing teams, and develop the people systems needed to support rapid, sustainable growth.

You’ll lead end-to-end recruiting strategy and execution while also owning core people programs, including onboarding, performance management, manager enablement, and employee experience. You’ll define hiring frameworks, standardize interview and evaluation processes, and ensure we hire consistently, fairly, and at a high bar. Beyond hiring, you’ll design scalable people infrastructure—policies, processes, and tooling—that support team effectiveness as headcount grows.

This is a senior, highly cross-functional leadership role for someone who combines strong operational execution with strategic judgment. You’ll be hands-on where needed, trusted as a thought partner to leadership, and instrumental in shaping our culture, talent density, and long-term organizational health.

Requirements

• 8+ years of experience in People Operations, Talent, or HR, including experience operating at a Director or equivalent senior level
• Proven experience partnering with executives and senior leaders in a fast-growing startup or scale-up environment
• Strong judgment and ability to balance strategic thinking with hands-on execution when needed
• Deep experience building and scaling recruiting and people systems from early-stage to growth-stage
• Excellent communication and stakeholder management skills across all levels of the organization
• Comfort owning ambiguity and setting direction where processes don’t yet exist
• Experience with modern ATS and HR tooling (e.g., Lever, Greenhouse, HRIS platforms)
• Experience supporting both GTM and technical organizations

Responsibilities

• Own and scale the company’s People strategy across hiring, onboarding, performance management, and employee experience during a high-growth phase
• Partner closely with executive leadership and department heads to translate business goals into headcount plans, org design, and people priorities
• Lead end-to-end recruiting strategy, including hiring frameworks, workforce planning, and bar-setting across GTM, Product, and Operations
• Build and standardize hiring processes, role definitions, scorecards, and interview practices to ensure consistency, fairness, and high talent density
• Develop and maintain clear metrics and dashboards for hiring, retention, performance, and engagement; regularly report insights to leadership
• Design and implement scalable onboarding, performance, and manager enablement programs that support fast, effective ramp-up
• Coach and support hiring managers and people leaders on interviewing, feedback, performance conversations, and team development
• Own foundational people infrastructure, including job leveling, documentation, policies, and tooling as the company scales
• Serve as a steward of company culture and values, ensuring they are reflected in how we hire, develop, and retain talent

Benefits

• Equity - Everyone at Nitra is an owner. When the company wins, you win
• Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
• Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
• Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed